var SnapABug=function(){var e=(document.location.protocol=="https:"?"https":"http")+"://www.snapengage.com",i=(document.location.protocol=="https:"?"https":"http")+"://chtatic.appspot.com",p=!0,f=!0,n=!1,c="",o="",u="",l="",r="",z="",v="left",x="55%",w=35,t=73,y="",O=!1,j="",P="",k={},H="en",G="-4px",C=0,B="",Q=!0,F=-1,L=0,R="",D="",M="",Z="white",I="",b="",d="",m=0,ya=0,za=1,Aa=1,S=0,Ba=!0,Ca=i+"/wbg/snapengagefaq_form.png",Da="https://help.snapengage.com/snapengagefaq.php",Ea=!1,ja=null,T=null,
Fa=!1,Ga=!1,sa,Ha="",ta=0,Ia=!0,N,ua=0,J="",ka=!1,K=null,va=!1,U=null,wa=2,$="",aa="",Ja=30,Ka=!0,La=!0,ba=!0,Ma=!0,Na=!0,ca="",Oa=!0,la=!1,ma="",Pa=null,Qa=null,Ra=null,Sa=null,Ta=null,Ua=null,Va=null,Wa=null,Xa=null,V=null,Ya=null,xa=!1,Za=!0,$a="",na="",da=!1,ea=0,ab=110,oa=null,E=null,A=null,bb=0,cb=0,fa="",db="",eb="",fb="",gb=!1,pa=!1,W=0,ga={},qa=[],X=-1,Y=!1,ra=null,ha=null,hb=-1,ia="";return{setLocale:function(a){a&&(H=a,a.length>6&&(H=a.substr(0,5)))},startLink:function(){SnapABug.startPreChat();
return!1},startChat:function(a){if(da)SnapABug.populateFormStatus(-2);else return this.preventProactiveChat(),this.hideButton(),!n&&!this.handleChatInProgress()&&(la=!0,J=a,this.sendGetWidgetConfig(!1)),!1},startCall:function(){if(da)SnapABug.populateFormStatus(-2);else return this.preventProactiveChat(),n||(this.showLoading(),this.sendGetCallConfig()),!1},setUserEmail:function(a,g){if(a&&a!="invalid@example.com")try{y=a.replace(/^[\s\+]+|[\s\+]+$/g,"")}catch(q){}g==!0&&(O=!0)},setDescription:function(a){j=
a},setButtonEffect:function(a){G=a;this.buttonOut()},setFormTopPosition:function(a){C=a},setChatFormPosition:function(a){B=a},setDomain:function(a){c==""&&document.location.href.indexOf(a)!=-1&&(R=a)},setSecureConnection:function(){e=e.replace(/http\:/,"https:")},setStartChat:function(a){ca=a},allowOffline:function(a){(Ka=a)||this.showScreenshotOption(!1)},allowChat:function(a){(ba=a)||(S=!1)},allowScreenshot:function(a){La=a},allowProactiveChat:function(a){Ma=a},showScreenshotOption:function(a){Na=
a},setWidgetId:function(a){c=a},allowChatSound:function(a){Ba=a==!0?!0:!1},allowPageChangeNotification:function(a){Oa=a},allowChatHistory:function(a){Za=a},clearAllCookies:function(){SnapABugChat.deleteChatCookies();SnapABugChat.setCookie("SnapABugRef","",0);SnapABugChat.deleteCookie("SnapABugRef");SnapABugChat.setCookie("SnapABugNoProactiveChat","",0);SnapABugChat.deleteCookie("SnapABugNoProactiveChat");SnapABugChat.setCookie("SnapABugUserEmail","",0);SnapABugChat.deleteCookie("SnapABugUserEmail");
SnapABugChat.setCookie("SnapABugVisit","",0);SnapABugChat.deleteCookie("SnapABugVisit");SnapABugChat.setCookie("SnapABugHistory","",0);SnapABugChat.deleteCookie("SnapABugHistory");y=""},sendTextToChat:function(a){if(n)return SnapABugChat.sendChatMessage(6,a),!0;return!1},openProactiveChat:function(a,g,q){pa?SnapABug.openProactiveV2APICall(a,g,q):SnapABug.openProactiveChatDo(a,g,q)},setNoProactiveChatDelay:function(a){Ja=a},setProactiveAutocloseDelay:function(a){wa=a},setCallback:function(a,g){switch(a.toLowerCase()){case "open":Pa=
g;break;case "openproactive":Qa=g;break;case "close":Ra=g;break;case "messagesubmit":Sa=g;break;case "startchat":Ta=g;break;case "chatmessagesent":Ua=g;break;case "chatmessagereceived":Va=g;break;case "beforecallme":Wa=g;break;case "startcallme":Xa=g;break;case "agentonline":g!=null?(V||(V=[]),V.push(g)):V=null;break;case "agentcommand":Ya=g}},getAgentStatusAsync:function(a){this.setCallback("agentOnline",a);ea!=-1&&(a=(new Date).getTime(),ea==0||ea+ab*1E3<a?(ea=-1,this.sendGetWidgetConfig(!1)):(this.callCallback("agentOnline",
SnapABug.chatAvailable()?!0:!1),this.setCallback("agentOnline",null)))},trackConversion:function(a){var g="ci="+encodeURIComponent(o);o==""&&(g="c="+encodeURIComponent(u));g+="&a="+encodeURIComponent(a);this.rpc(e+"/snapabug/ServiceTrackConversion?"+g,3,!0)},hideButton:function(){var a=document.getElementById("SnapABug_bImg");if(a)a.style.display="none"},showButton:function(){var a=document.getElementById("SnapABug_bImg");if(a)a.style.display="inline"},disableLightbox:function(){Z=""},setSecureConnexion:function(){SnapABug.setSecureConnection()},
chatAvailable:function(){return S},setLanguage:function(a){var g="en";a.indexOf("Dansk")!=-1?g="da":a.indexOf("Deutsch")!=-1?g="de":a.indexOf("Espa")!=-1?g="es":a.indexOf("Italiano")!=-1?g="it":a.indexOf("Suomi")!=-1?g="fi":a.indexOf("Fran")!=-1?g="es":a.indexOf("Hungarian")!=-1?g="hu":a.indexOf("Italiano")!=-1?g="it":a.indexOf("Hebrew")!=-1?g="iw":a.indexOf("Japanese")!=-1?g="ja":a.indexOf("Norsk")!=-1?g="nb":a.indexOf("Nederlands")!=-1?g="nl":a.indexOf("Polish")!=-1?g="pl":a.indexOf("Portugu")!=
-1?g="pt":a.indexOf("Romana")!=-1?g="ro":a.indexOf("Slovak")!=-1?g="sk":a.indexOf("Svenska")!=-1?g="sv":a.indexOf("Turkish")!=-1?g="tr":a.indexOf("Simplified Chinese")!=-1&&(g="zh");this.setLocale(g)},init:function(a){this.initWidget(a,!1)},initAsync:function(a){this.initWidget(a,!0)},addButton:function(a,g,q,b){if(typeof g!="undefined"&&typeof q!="undefined"&&!(SnapABug.isMobile()&&typeof SNAPENGAGE_MOBILE!="undefined")){switch(g){case "0":v="left";break;case "1":v="right";break;case "2":v="top";
break;case "3":v="bottom";break;default:v="left"}x=q}this.injectButton(a,b);this.init(a)},add:function(a,g,q,b,d,c){this.setLocale(g);if(typeof q!="undefined"&&typeof b!="undefined"&&!(SnapABug.isMobile()&&typeof SNAPENGAGE_MOBILE!="undefined")){switch(q){case "0":v="left";break;case "1":v="right";break;case "2":v="top";break;case "3":v="bottom";break;default:v="left"}x=b;this.injectButton(a,!1,!0,d,c)}this.initWidget(a,!0)},setButton:function(a,g,q){z=a;w=g;t=q;G="0px"},rpc:function(a,g,q){Ha=a.length<=
2E3?a:a.substring(0,2E3);ta=g;Ia=q;this.doRpc()},doRpc:function(){YAHOO.util.Get.script(Ha,{onFailure:function(){SnapABug.callbackError(!0)},onTimeout:function(){SnapABug.callbackError(!0)},timeout:3E4})},callbackError:function(a){a&&ta>0?(rcpRetries=ta-1,this.doRpc()):Ia||this.populateFormStatus(6)},getWindowWidth:function(){var a=0;if(window.innerWidth)a=window.innerWidth;else if(self.innerWidth)a=self.innerWidth;else if(document.documentElement&&document.documentElement.clientWidth)a=document.documentElement.clientWidth;
else if(document.body)a=document.body.clientWidth;return a},getWindowHeight:function(){var a=0;if(window.innerHeight)a=window.innerHeight;else if(self.innerHeight)a=self.innerHeight;else if(document.documentElement&&document.documentElement.clientHeight)a=document.documentElement.clientHeight;else if(document.body)a=document.body.clientHeight;return a},getOSBarHeight:function(){try{if(navigator.appVersion.indexOf("Win")!=-1)return 28;if(navigator.appVersion.indexOf("Mac")!=-1)return 75}catch(a){}return 0},
isIE6:function(){try{return navigator.userAgent.toLowerCase().indexOf("msie 6")!=-1}catch(a){return!1}},isIE:function(){try{return navigator.appVersion.indexOf("MSIE")!=-1?!0:!1}catch(a){return!1}},isFirefox:function(){try{return navigator.userAgent.indexOf("Firefox")!=-1?!0:!1}catch(a){return!1}},isMobile:function(){try{return navigator.userAgent.match(/(iPhone|iPod|iPad|BlackBerry|Android|IEMobile)/)}catch(a){return!1}},getMobileUI:function(){return oa},isUSCanada:function(){return!0},setCursorPosition:function(a,
g){try{if(a)if(a.createTextRange){var q=a.createTextRange();q.collapse(!0);q.moveEnd(g);q.moveStart(g);q.select();return!0}else{if(a.setSelectionRange)return a.setSelectionRange(g,g),!0}else return!1}catch(b){}},getBaseURL:function(){return e},getStaticBaseURL:function(){return i},getUserEmail:function(){return y},getCaseId:function(){return u},getDbCaseId:function(){return o},getWidgetId:function(){return c},getCallMeButton:function(){return $},setCallMePhone:function(a){aa=a},getCallMePhone:function(){return aa},
getEntryPageRef:function(){var a=decodeURIComponent(SnapABugChat.getCookie("SnapABugRef"));try{if(a&&a!="")return a.split(" ")[1]}catch(g){}return""},getEntryPageUrl:function(){var a=decodeURIComponent(SnapABugChat.getCookie("SnapABugRef"));try{if(a&&a!="")return a.split(" ")[0]}catch(g){}return""},getChatSoundAllowed:function(){return Ba},setEnableInternationalPhoneCalls:function(a){SnapABug.enableInternationalPhoneCalls=a},getEnableInternationalPhoneCalls:function(){return SnapABug.enableInternationalPhoneCalls},
preventProactiveChat:function(){K&&(clearTimeout(K),J="",ka=!1,K=null);SnapABugChat&&(SnapABugChat.setNoProactiveChatCookie(),SnapABugChat.clearProactive())},getNoProactiveChatDelay:function(){return Ja},setCvval:function(a,g){k[a]=g},getLocale:function(){return H},getDirection:function(){return ma},setDirection:function(a){ma=a},callCallback:function(a,g,q,b){try{switch(a.toLowerCase()){case "open":return Pa(g);case "openproactive":return Qa(g,q);case "close":return Ra(g,q);case "messagesubmit":return Sa(g,
q);case "startchat":return Ta(g,q,b);case "chatmessagesent":return Ua(g);case "chatmessagereceived":return Va(g,q);case "beforecallme":return Wa(g);case "startcallme":return Xa(g);case "agentonline":for(a=0;a<V.length;a++)V[a](g);break;case "agentcommand":return Ya(g)}}catch(d){}},openProactiveChatDo:function(a,g,q,b){if(SnapABugChat.getBannedCookie()!="1"&&ba&&!n&&(a==!0||!SnapABugChat.isNoProactiveChatCookie()))SnapABugChat.reInit(),K&&clearTimeout(K),va=g,q&&(J=q),SnapABug.sendGetProactiveChatAgent(!1,
b)},openProactiveV2APICall:function(a,g,q){if(SnapABugChat.getBannedCookie()!="1"&&ba&&!n&&(a==!0||!SnapABugChat.isNoProactiveChatCookie()))SnapABugChat.reInit(),va=g,q?(J=q,SnapABug.sendGetProactiveChatAgent(!1)):ha!==null?SnapABug.executeOpenProactiveChatAPIRule(a,g,ha):W<3&&SnapABug.setProactiveChatEvaluationFinishedCallback(function(){SnapABug.executeOpenProactiveChatAPIRule(a,g,ha)})},setProactiveChatEvaluationFinishedCallback:function(a){ra=a},clearProactiveChatEvaluationFinishedCallback:function(){ra=
null},executeProactiveChatEvaluationFinishedCallback:function(){typeof ra==="function"&&ra()},executeOpenProactiveChatAPIRule:function(a,g,q){Y||(Y=!0,SnapABug.openProactiveChatDo(a,g,decodeURIComponent(q.message)))},initWidget:function(a,g){c=a;SnapABug.isMobile()&&typeof SNAPENGAGE_MOBILE!="undefined"?SnapABug.initMobile():this.injectDialog(g);this.handleChatInProgress()||(K||(K=setTimeout("SnapABug.sendGetWidgetConfig(true);",14E3)),SnapABug.getMobileUI()!=null&&(SnapABug.getMobileUI().hideTab(),
SnapABug.getAgentStatusAsync(function(a){a&&(!E||!(E.btnColor&&E.btnColor=="none"))&&SnapABug.getMobileUI().showTab()})));try{var q=SnapABugChat.getCookie("SnapABugRef");(!q||q=="")&&SnapABugChat.setCookie("SnapABugRef",encodeURIComponent(document.location.href+" "+document.referrer),120)}catch(b){}SnapABugChat.getVisitCookie()||(SnapABugChat.setHistoryCookieIncrementVisits(),SnapABugChat.setVisitCookie());SnapABugChat.incrementVisitCookie()},startPreChat:function(){SnapABug.getMobileUI()!=null?SnapABug.getMobileUI().showChat():
da?SnapABug.populateFormStatus(-2):(this.preventProactiveChat(),n||(this.getPreChatSearch()==1?SnapABug.startPreChatSearch():this.handleChatInProgress()||(ca==""?this.loadForm():this.startChat(ca),this.handleChatInProgress(),xa=!0)))},isScreenshotCapable:function(){if(!La)return!1;try{D==""&&(D=this.getJREVersions());if(D.indexOf("1.5")!=0&&D.indexOf("1.6")!=0&&D.indexOf("1.7")!=0)return!1;var a=navigator.userAgent,a=a.toLowerCase();if(a.indexOf("intel mac os x 10.5")!=-1||a.indexOf("intel mac os x 10_5")!=
-1)return!1;if(a.indexOf("intel mac os x 10.7")!=-1||a.indexOf("intel mac os x 10_7")!=-1||a.indexOf("intel mac os x 10.8")!=-1||a.indexOf("intel mac os x 10_8")!=-1)return!1;return D!="none"&&D!="undefined"}catch(g){return!1}},isSneakPeek:function(){return!1},getPreChatSearch:function(){return hb},setPreChatSearch:function(a){hb=a},getDomain:function(){return R},getPageChangeNotificationAllowed:function(){return Oa},setChatStatus:function(a){n=a},setCountry:function(a){$a=a},getCountry:function(){return $a},
setProactiveChatAutocloseTimeout:function(){U&&clearTimeout(U);try{wa&&(U=setTimeout("SnapABug.slideFormOut();",wa*6E4))}catch(a){}},clearProactiveChatAutocloseTimeout:function(){U&&(clearTimeout(U),U=null)},handleChatInProgress:function(){if(SnapABugChat){var a=SnapABugChat.getCaseIdCookie();if(a!=null&&a!=""&&a!="closed")return this.continueChat(a),!0}return!1},continueChat:function(a){u==""&&o==""&&(n=!0,u=a,SnapABugChat.restartChat(u,e),this.hideButton())},getVisitorCountry:function(){if(fa)return fa;
return""},setVisitorCountry:function(a){fa=a},enableCallMe:function(){if(SnapABug.isUSCanada()||SnapABug.hasFlash()){$='<div style="'+this.getCSS(void 0,void 0,78,16,"overflow:hidden;cursor:pointer;cursor:hand;")+'"  onclick="SnapABug.clickedCallMe(); return true;"><img style="position:relative;margin:0;border:none;padding:0;" src="'+SnapABug.getStaticBaseURL()+'/wbg/snapabug_callme_en.png" border="0" alt="Call me now" width="72" height="32" onmouseover="this.style.top=\'-16px\';" onmouseout="this.style.top=\'0px\';" /></div>';
var a=document.getElementById("SnapABug_CallMe");if(a)a.innerHTML=$}},disableCallMe:function(){$="";var a=document.getElementById("SnapABug_CallMe");if(a)a.innerHTML=$},clickedCallMe:function(){this.callCallback("BeforeCallme","")||SnapABugChat.populateCallMeForm()},injectDialog:function(a){var g="position:fixed;_position:absolute;display:none;top:0%;_top:expression(eval(document.body.scrollTop));left:0px;width:100%;height:100%;text-align:left;z-index:2147483644;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;list-style:none;text-align:left;font-size:100%;font-weight:normal;outline:none;background-image:url('"+
SnapABug.getBlankImg()+"');background-repeat:repeat;",q='<div id="SnapABug_O" style="position:absolute;width:100%;height:100%;top:0px;left:0px;text-align:left;z-index:auto;-moz-opacity:0.5;opacity:.50;filter:alpha(opacity=50);background-color:'+Z+';"></div>',b='<div id="SnapABug_P" style="position:absolute;left:0px;top:0px;margin:0;padding:0;border:none;text-align:left;z-index:1;overflow:hidden;background-color:transparent;"></div><div id="SnapABug_IP" style="position:absolute;left:0px;top:0px;z-index:0;"></div><div id="SnapABug_DB" style="position:absolute;left:0px;top:0px;margin:0;border:0;padding:0;z-index:1;cursor:move;background-image:url(\''+
SnapABug.getBlankImg()+"');background-repeat:repeat;\"></div>";if(a){a=document.getElementById("SnapABug_W");if(!a)a=document.createElement("div"),a.id="SnapABug_W",document.body.appendChild(a);var d=document.getElementById("SnapABug_WP");if(!d)d=document.createElement("div"),d.id="SnapABug_WP",document.body.appendChild(d);var c=document.getElementById("SnapABug_Applet");if(!c)c=document.createElement("div"),c.id="SnapABug_Applet",document.body.appendChild(c);try{a.setAttribute("style",g),d.setAttribute("style",
"position:fixed;_position:absolute;display:none;z-index:2147483645;overflow:hidden;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;list-style:none;outline:none;"),c.setAttribute("style","position:fixed;_position:absolute;display:none;top:0%;_top:expression(eval(document.body.scrollTop));left:0px;width:100%;height:2px;text-align:left;z-index:2147483646;")}catch(e){}try{a.style.cssText=g,d.style.cssText="position:fixed;_position:absolute;display:none;z-index:2147483645;overflow:hidden;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;list-style:none;outline:none;",
c.style.cssText="position:fixed;_position:absolute;display:none;top:0%;_top:expression(eval(document.body.scrollTop));left:0px;width:100%;height:2px;text-align:left;z-index:2147483646;"}catch(m){}a.innerHTML=q;d.innerHTML=b+SnapABug.soundNotificationDiv()}else document.write('<div id="SnapABug_W" style="'+g+'">'+q+'</div><div id="SnapABug_WP" style="position:fixed;_position:absolute;display:none;z-index:2147483645;overflow:hidden;margin:0;padding:0;border-collapse:collapse;border-spacing:0;border:none;list-style:none;outline:none;">'+
b+SnapABug.soundNotificationDiv()+'</div><div id="SnapABug_Applet" style="position:fixed;_position:absolute;display:none;top:0%;_top:expression(eval(document.body.scrollTop));left:0px;width:100%;height:2px;text-align:left;z-index:2147483646;"></div>')},setMobileStyle:function(a){E==null&&(E={});if(typeof a!=="undefined"){if(typeof a.btnColor!=="undefined")E.btnColor=a.btnColor;if(typeof a.tabPosition!=="undefined")E.tabPosition=a.tabPosition;if(typeof a.tabOffset!=="undefined")E.tabOffset=a.tabOffset}},
initMobile:function(){var a={baseUrl:i+"/m",chat:{showPoweredBy:SnapABug.isBranded(),chatSoundEnabled:SnapABug.getChatSoundAllowed(),chatUpdatedCallback:function(a,q){SnapABug.sendCreateCase(SnapABug.getUserEmail(),q,!0)||a&&SnapABugChat.sendChatMessage(1,q.replace("\n",""))},onClose:function(){SnapABugChat.closeChat(!0)}},tab:{text:"Chat",textColor:"#fff",counterColor:"#333",position:{pos:"left",offset:"30%"}},emoticons:{smile:{url:i+"/m/icons/smile-light.png",characters:":)"},sad:{url:i+"/m/icons/sad-light.png",
characters:":("},ok:{url:i+"/m/icons/ok-light.png",characters:":|"}}};if(typeof E!=="undefined"){if(typeof E.btnColor!=="undefined"&&E.btnColor!="none")a.tab.backgroundColor=E.btnColor;if(typeof E.tabPosition!=="undefined")a.tab.position.pos=E.tabPosition;if(typeof E.tabOffset!=="undefined")a.tab.position.offset=E.tabOffset}oa=new SNAPENGAGE_MOBILE(a);oa.init();oa.showTab()},soundNotificationDiv:function(){if(SnapABug.hasFlash())return'<div id="SnapABug_Snd" style="width:0px;height:0px;font-size:0px;margin:0;padding:0;background-color:transparent;"></div>';
SnapABug.allowChatSound(!1);return""},positionDragger:function(a,g,q,b){var d=document.getElementById("SnapABug_DB");d.style.left=a+"px";d.style.top=g+"px";d.style.width=q+"px";d.style.height=b+"px"},moveForm:function(a,g){var q=document.getElementById("SnapABug_WP");a<0&&(a=0);a>SnapABug.getWindowWidth()-q.offsetWidth&&(a=SnapABug.getWindowWidth()-q.offsetWidth);g<0&&(g=0);g>SnapABug.getWindowHeight()-q.offsetHeight&&(g=SnapABug.getWindowHeight()-q.offsetHeight);q.style.left=a+"px";q.style.top=g+
"px";SnapABug.formPosX=a;SnapABug.formPosY=g},setupDraggerHandler:function(){try{var a=document.getElementById("SnapABug_WP");document.getElementById("SnapABug_DB").onmousedown=function(a){SnapABug.dragging=!0;document.getElementById&&!document.all?(SnapABug.dragFromX=a.pageX,SnapABug.dragFromY=a.pageY):(a=document.compatMode&&document.compatMode!="BackCompat"?document.documentElement:document.body,SnapABug.dragFromX=event.clientX+a.scrollLeft,SnapABug.dragFromY=event.clientY+a.scrollTop);return!1};
if(!Fa&&!ja&&document.onmouseup&&typeof document.onmouseup==="function")ja=document.onmouseup;Fa=!0;document.onmouseup=function(a){SnapABug.dragging=!1;try{ja&&ja(a)}catch(g){}};if(!Ga&&!T&&document.onmousemove&&typeof document.onmousemove==="function")T=document.onmousemove;Ga=!0;document.onmousemove=function(g){if(SnapABug.dragging){var b=0,d=0;if(document.getElementById&&!document.all)b=a.offsetLeft+g.pageX-SnapABug.dragFromX,d=a.offsetTop+g.pageY-SnapABug.dragFromY,SnapABug.dragFromX=g.pageX,
SnapABug.dragFromY=g.pageY;else{var c=document.compatMode&&document.compatMode!="BackCompat"?document.documentElement:document.body,b=a.offsetLeft+event.clientX+c.scrollLeft-SnapABug.dragFromX,d=a.offsetTop+event.clientY+c.scrollTop-SnapABug.dragFromY;SnapABug.dragFromX=event.clientX+c.scrollLeft;SnapABug.dragFromY=event.clientY+c.scrollTop}SnapABug.moveForm(b,d);try{T&&T(g)}catch(e){}return!1}else{try{T&&T(g)}catch(m){}return!0}}}catch(g){}},injectButton:function(a,g,b,d,c){document.location.protocol==
"https:"&&(d&&(d=d.replace("http://","https://")),c&&(c=c.replace("http://","https://")));var m="",j=x,o;o=j.substr(j.length-1,1)=="%"?v=="left"||v=="right"?Math.round(j.substr(0,j.length-1)*this.getWindowHeight()/100):Math.round(j.substr(0,j.length-1)*this.getWindowWidth()/100):j.substr(0,j.length-2);var k="";!g&&z==""&&(k=this.getMessage(0));if(d&&c&&d==c)z=d,t=w=-1;else if(g||d&&c)z=e+"/statusImage?w="+a+"&rand="+encodeURIComponent(Math.floor(Math.random()*4294967295).toString(16)),t=w=-1,d&&c&&
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this.getCSS(279,311,84,24)+'"><a href="'+this.getSnapABugSiteUrl()+'" target="_blank" style="text-indent:0px;border:none;"><img style="margin:0;border:none;padding:0;" src="'+i+'/wbg/logo.png" border="0" alt="powered by SnapEngage" width="84" height="24" /></a></div>');document.getElementById("SnapABug_P").innerHTML=a;this.sendGetWidgetConfig(!1);SnapABug.positionDragger(0,0,583,26);this.showForm(!0,620,386,0,0,0,0);this.showFeedback();this.updateFormButtons();(a=document.SnapABug_Form)&&(y==""?a.email.focus():
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Q=!1;if(!n&&aa==""||g==6||g==7||g==-2)a=B,B="c",SnapABugChat.populateSubChatForm('<div style="margin:50px 20px;font-size:14px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;color:#61656d !important;">'+g+b+"</div>",d),B=a;Q=c},updadateFormStatusBar:function(a,g){var b=document.getElementById("SnapABug_PB");if(b)b.style.width=Math.round(a*100/4+g*100/4)+"%"},closeForm:function(a){var g=n;f&&(this.hideOverlay(!1),n?(SnapABugChat.closeChat(!0),n=!1):SnapABugChat.reInit());SnapABugChat&&
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g);this.rpc(e+"/snapabug/ServiceGetProactiveChatAgent?"+b,3,!0)}},prepareProactiveMessage:function(a,g){var b=a;return b=a.replace("{alias}",g)},callbackProactiveChatAgent:function(a,g,b,d,c,e){Y=!1;SnapABug.proactiveAgentNumber=g;if(aa!="")SnapABugChat.proactive(" ",!1,a,e),p=!1,SnapABug.sendCreateCase(SnapABug.getUserEmail(),"Call-me request",!0);else if(J!=""&&(d=SnapABug.prepareProactiveMessage(J,a),ka=!0),g!=""&&d!=""){if(J=d,c&&c=="1"&&(ka=!0),SnapABugChat.proactive(J,ka,a,e),this.hideButton(),
A)A.length=0}else va&&this.startLink();b?SnapABug.enableCallMe():SnapABug.disableCallMe()},setFromUrlOverride:function(a){na=a},sendCreateCase:function(a,g,b){this.hideButton();if(n)return!1;a==""&&y!=""&&(a=y);a==""&&SnapABugChat.getUserEmailCookie()!=""&&(a=SnapABugChat.getUserEmailCookie());g==""&&(g="(none)");var d="e="+encodeURIComponent(a)+"&w="+encodeURIComponent(c)+"&l="+encodeURIComponent(H)+"&d="+encodeURIComponent(g.replace(/\n/g,"<br />"))+"&k="+encodeURIComponent(Math.floor(Math.random()*
4294967295).toString(16));typeof na!=="undefined"&&na!==""&&(d+="&fo="+encodeURIComponent(na));d=e+"/snapabug/ServiceCreateCase?"+d;if(d.length>2E3)return!1;n=b;!SnapABug.getMobileUI()!=null&&(this.isWebCapture()?this.populateFormStatus(1):this.populateFormStatus(2),SnapABugChat&&b&&(SnapABugChat.setQuestion(g),SnapABugChat.preloadChatFormImg(),SnapABugChat.chatStarting()));this.rpc(d,3,!1);b?SnapABug.callCallback("StartChat",a,g,SnapABugChat.isProactive()?"proactive":"manual"):SnapABug.callCallback("MessageSubmit",
a,g);return!0},callbackCreateCase:function(a,g,b,d,c){if(a=="false")return g=="Error"?(f=!0,this.populateFormStatus(6)):g=="Duplicate"&&(f=!0,this.populateFormStatus(7)),n=!1;u=a;o=c;l=b;r=d;a=SnapABugChat.getHistoryCookie();a!=""&&Za&&SnapABug.setCvval("__sehist",a);SnapABugChat.getPageTitle(!1)&&SnapABug.setCvval("__sepaget",SnapABugChat.getPageTitle(!1));a=SnapABugChat.getTokensCookies();a!=""&&SnapABug.setCvval("__setokens",a);SnapABugChat.setHistoryCookieAppendCase(u);try{this.isWebCapture()?
this.startWebCapture():(this.populateFormStatus(3),this.sendFinalizeCase())}catch(e){SnapABug.sendFinalizeCase()}},sendFinalizeCase:function(){var a="ci="+encodeURIComponent(o)+"&v="+encodeURIComponent(this.getPlugins());F!=-1&&(a+="&e="+encodeURIComponent(F));a+="&s="+encodeURIComponent(L);a+=n?"&m=c2":"&m=h";a+="&u="+encodeURIComponent(this.getEntryPageUrl());a+="&r="+encodeURIComponent(this.getEntryPageRef());var g=this.getJSVariables(),b="&vjs="+encodeURIComponent(g),b=e+"/snapabug/ServiceFinalizeCase?"+
a+b;if(b.length>2E3){N=[];try{for(var d=e+"/snapabug/ServiceAddToCase?ci="+encodeURIComponent(o)+"&vjs=",c=2E3-d.length,m=encodeURIComponent(g),j=g=0;;)if(j=g+c,j>=m.length){N.push(d+m.substr(g));break}else{if(m.charAt(j-1)=="%"||m.charAt(j-2)=="%"||m.charAt(j-3)=="%"){for(var k=1;k<4;k++)if(m.charAt(j-k)=="%"){j-=k;break}for(;;){var f=parseInt(m.charAt(j-2)+m.charAt(j-1),16);if(f>127&&f<192)j-=3;else{j-=3;break}}}N.push(d+m.substring(g,j));g=j}N.push((e+"/snapabug/ServiceFinalizeCase?"+a).substring(0,
2E3));N.reverse();ua=N.length;this.callbackAddToCase(!0)}catch(i){this.rpc(b.substring(0,2E3),3,!1)}}else this.rpc(b,3,!1)},callbackFinalizeCase:function(a){a?(f=!0,this.populateFormStatus(4)):this.callbackError(!0)},callbackAddToCase:function(a){a?N.length>0&&(ua>0&&this.updadateFormStatusBar(3,1-N.length/ua),this.rpc(N.pop(),3,!1)):this.callbackError(!0)},sendCheckPhone:function(a){a="w="+encodeURIComponent(c)+"&p="+encodeURIComponent(a);this.rpc(e+"/snapabug/ServiceCheckPhone?"+a,3,!0)},callbackCheckPhone:function(a){a?
(u||o?SnapABug.sendClickToCall(aa,2):this.sendGetProactiveChatAgent(!0),SnapABug.disableCallMe(),SnapABugChat.formCallMeDone()):SnapABugChat.populateCallMeForm(!0,this.getCallMePhone())},startWebCapture:function(){try{var a=navigator.appVersion.indexOf("Mac")!=-1?1E3:500;F=-1;document.getElementById("SnapABug_Applet").style.display="block";document.getElementById("SnapABug_Applet").innerHTML='<applet name="SnapABug_Applet" archive="sWebCaptureApplet.jar" code="webCaptureApplet.WebCaptureApplet" codebase="'+
e+'/" width="'+this.getWindowWidth()+'" width="100%" height="2" mayscript style="position:absolute;background-position-x:0px;background-position-y:0px;display:inline;font-size:2px;width:'+this.getWindowWidth()+'px;height:2px;" ><param name="u" value="'+e+'"><param name="h" value="'+this.getWindowHeight()+'"><param name="w" value="'+this.getWindowWidth()+'"><param name="c" value="'+u+'"><param name="ci" value="'+o+'"><param name="k" value="'+(navigator.userAgent.toLowerCase().indexOf("msie")!=-1?1:
0)+'"><param name="d" value="'+a+'"><param name="t" value="'+this.getOSBarHeight()+'"><param name="ns" value="SnapABug"></applet>'}catch(b){this.webCaptureUploadDone()}},stopWebCapture:function(){try{document.getElementById("SnapABug_Applet").style.display="none"}catch(a){}},webCaptureReady:function(){this.hideOverlay(!0)},webCaptureSnapshotDone:function(){this.populateFormStatus(2)},webCaptureUploadDone:function(){this.populateFormStatus(3);this.stopWebCapture();SnapABugChat&&SnapABugChat.isWebCapInProgress()?
this.populateFormStatus(4):this.sendFinalizeCase()},webCaptureFailed:function(a){F=a;f=!0;this.webCaptureUploadDone()},thankYouNote:function(){f=!0;this.populateFormStatus(4)},showHelp:function(){try{h=document.getElementById("SnapABug_H"),h.innerHTML=this.getMessage(5),h.style.display="block"}catch(a){}return!1},hideHelp:function(){try{document.getElementById("SnapABug_H").style.display="none"}catch(a){}},getFlashVersion:function(){function a(){var a="",b;try{b=new ActiveXObject("ShockwaveFlash.ShockwaveFlash.7"),
a=b.GetVariable("$version")}catch(g){}if(!a)try{b=new ActiveXObject("ShockwaveFlash.ShockwaveFlash.6"),a="WIN 6,0,21,0",b.AllowScriptAccess="always",a=b.GetVariable("$version")}catch(d){}if(!a)try{b=new ActiveXObject("ShockwaveFlash.ShockwaveFlash.3"),a=b.GetVariable("$version")}catch(c){}if(!a)try{new ActiveXObject("ShockwaveFlash.ShockwaveFlash.3"),a="WIN 3,0,18,0"}catch(q){}if(!a)try{new ActiveXObject("ShockwaveFlash.ShockwaveFlash"),a="WIN 2,0,0,11"}catch(e){}return a}var b=navigator.appVersion.indexOf("MSIE")!=
-1?!0:!1,d=navigator.appVersion.toLowerCase().indexOf("win")!=-1?!0:!1,c=navigator.userAgent.indexOf("Opera")!=-1?!0:!1;try{var e="none";if(navigator.plugins!=null&&navigator.plugins.length>0){if(navigator.plugins["Shockwave Flash 2.0"]||navigator.plugins["Shockwave Flash"]){var m=navigator.plugins["Shockwave Flash"+(navigator.plugins["Shockwave Flash 2.0"]?" 2.0":"")].description.split(" "),j=m[2].split("."),k=j[0],o=j[1],f=m[3];f==""&&(f=m[4]);f[0]=="d"?f=f.substring(1):f[0]=="r"&&(f=f.substring(1),
f.indexOf("d")>0&&(f=f.substring(0,f.indexOf("d"))));e=k+"."+o+"."+f}}else navigator.userAgent.toLowerCase().indexOf("webtv/2.6")!=-1?e=4:navigator.userAgent.toLowerCase().indexOf("webtv/2.5")!=-1?e=3:navigator.userAgent.toLowerCase().indexOf("webtv")!=-1?e=2:b&&d&&!c&&(e=a());return e.replace(/,/g,".")}catch(i){return"none"}},getJREVersions:function(){function a(a){try{if(!window.ActiveXObject)return!1;return new window.ActiveXObject("JavaWebStart.isInstalled."+a+".0")!=null}catch(b){return!1}}function b(a,
g){try{var d=a.split("."),c=g.split("."),e=d.length;if(c.length>e)e=c.length;for(var q=0;q<e;q++)if(d.length==q)return g;else if(c.length==q)return a;else if(d[q]<c[q])return g;else if(d[q]>c[q])return a}catch(m){}return a}if(!navigator.javaEnabled())return"none";var d="undefined";try{if(navigator.userAgent.toLowerCase().indexOf("msie")!=-1)d=a("1.8.0")?"1.8.0":a("1.7.0")?"1.7.0":a("1.6.0")?"1.6.0":a("1.5.0")?"1.5.0":a("1.4.2")?"1.4.2":"none";else if(navigator.mimeTypes)for(var c=0;c<navigator.mimeTypes.length;c++)s=
navigator.mimeTypes[c].type,s.match(/^application\/x-java-applet\x3Bversion=([0-9\.]+)/)!=null&&(d=d!="undefined"?b(d,RegExp.$1):RegExp.$1)}catch(e){}return d},getPlugins:function(){if(l=="true")try{return"Flash="+this.getFlashVersion()+",Java="+this.getJREVersions()}catch(a){return"E"}return""},hasFlash:function(){var a=SnapABug.getFlashVersion();if(a!="none"&&a!="")return!0;return!1},getJSVariables:function(){try{P="";for(var a in k)this.setVarVal(a+"="+k[a]);if(r!=""){var b=r.split(",");for(a=
0;a<b.length;a++)b[a]!=""&&typeof k[b[a]]=="undefined"&&eval("if(typeof "+b[a]+'== "undefined"){SnapABug.setVarVal("'+b[a]+'=undefined");}else{SnapABug.setVarVal("'+b[a]+'="+'+b[a]+");};")}return P}catch(d){return"E"}},setVarVal:function(a){try{a=a.replace(/,/g,"&#44;"),P!=""&&(P+=","),P+=a}catch(b){}},getMessage:function(a){switch(SnapABug.getLocale()){case "ar":switch(SnapABug.setDirection("direction:rtl;"),a){case 0:return"\u0644\u0644\u0645\u0633\u0627\u0639\u062f\u0629";case 1:return"\u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u0627\u064a\u0645\u064a\u0644";
case 2:return"\u0633\u0624\u0627\u0644\u0643";case 3:return"\u0627\u0636\u0641 \u0644\u0642\u0637\u0629 \u0645\u0646 \u0627\u0644\u0635\u0641\u062d\u0629 \u0627\u0644\u062d\u0627\u0644\u064a\u0629";case 4:return"\u0627\u0631\u0633\u0644";case 5:return"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.";case 6:return'Preparing for snapshot...<br /><br />Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.';
case 7:return"\u0634\u0643\u0631\u0627 \u0644\u0642\u062f \u062a\u0645\u0651 \u0627\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0644\u062a\u0643";case 8:return"\u0639\u0630\u0631\u0627, \u0644\u0645 \u064a\u062a\u0645 \u0627\u0631\u0633\u0627\u0644 \u0631\u0633\u0627\u0644\u062a\u0643 \u0628\u0646\u062c\u0627\u062d. \u0646\u062d\u0646 \u0646\u062a\u062d\u0642\u0642 \u0645\u0646 \u0627\u0644\u0645\u0634\u0643\u0644\u0629. \u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u0645\u062d\u0627\u0648\u0644\u0629 \u0645\u0646 \u062c\u062f\u064a\u062f \u0644\u0627\u062d\u0642\u0627.";
case 9:return"\u062c\u0627\u0631\u064a \u0627\u0644\u0627\u062a\u0651\u0635\u0627\u0644";case 10:return"\u0627\u063a\u0644\u0627\u0642";case 11:return"\u0644\u0642\u062f \u0633\u0628\u0642 \u0627\u0646 \u0631\u0627\u0633\u0644\u062a \u0627\u0644\u0641\u0631\u0639 \u0627\u0644\u0641\u0646\u0651\u064a \u0628\u062e\u0635\u0648\u0635 \u0647\u0630\u0647 \u0627\u0644\u0645\u0634\u0643\u0644\u0629.";case 12:return"\u0631\u0627\u0633\u0644\u0646\u0627 \u0639\u0628\u0631 \u0627\u0644\u0627\u064a\u0645\u064a\u0644";
case 13:return"\u062f\u0631\u062f\u0634 \u0645\u0639\u0646\u0627";case 14:return"\u0623\u0643\u062a\u0628 \u0631\u0633\u0627\u0644\u062a\u0643 \u0647\u0646\u0627";case 15:return"\u0627\u0646\u0627"}case "az":switch(a){case 0:return"K\u00f6m\u0259k";case 1:return"Sizin e-po\u00e7t:";case 2:return"Probleminizi t\u0259svir edin:";case 3:return"Hal-haz\u0131rdak\u0131 s\u0259hif\u0259nin qrafiki sur\u0259tini d\u0259 \u0259lav\u0259 et";case 4:return"G\u00f6nd\u0259r";case 5:return"D\u0259st\u0259kd\u0259n tez cavab al, veb s\u0259hif\u0259d\u0259 g\u00f6rd\u00fcy\u00fcm\u00fcn qrafiki sur\u0259tini g\u00f6nd\u0259r.";
case 6:return'Qrafiki sur\u0259tin haz\u0131rlanmas\u0131... <br /><br /> Z\u0259hm\u0259t olmasa, "Run" (\u0130\u015f\u0259 sal) v\u0259 ya "Allow" (Icaz\u0259 ver) d\u00fcym\u0259l\u0259rini klik edin ki, proqram veb sayt\u0131n sur\u0259tini d\u0259st\u0259y\u0259 g\u00f6nd\u0259r\u0259 bilsin.';case 7:return"T\u0259\u015f\u0259kk\u00fcrl\u0259r,<br/>Sizin m\u0259ktubunuz g\u00f6nd\u0259rildi.";case 8:return"Ba\u011f\u0131\u015flay\u0131n, sizin m\u0259ktubunuz g\u00f6nd\u0259rilm\u0259di.<br /> Biz, sizin problem il\u0259 m\u0259\u015fquluq. <br/>Z\u0259hm\u0259t olmasa, bir q\u0259d\u0259r g\u00f6zl\u0259yin.";
case 9:return"Y\u00fckl\u0259nir...";case 10:return"Ba\u011fla";case 11:return"Siz bu problem haqq\u0131nda ismar\u0131c\u0131 d\u0259st\u0259y\u0259 art\u0131q g\u00f6nd\u0259rmisiniz.";case 12:return"M\u0259ktub";case 13:return"\u00c7at";case 14:return"Operator cavab ver\u0259n kimi mesaj\u0131n\u0131z\u0131 bura daxil edib [enter] - \u0259 bas\u0131n";case 15:return"M\u0259n"}case "cs":switch(a){case 0:return"N\u00e1pov\u011bda";case 1:return"V\u00e1\u0161 email:";case 2:return"Jak V\u00e1m m\u016f\u017eeme pomoci?";
case 3:return"Vlo\u017eit sn\u00edmek obrazovky aktu\u00e1ln\u00ed str\u00e1nky";case 4:return"Odeslat";case 5:return"Odeslat sn\u00edmek toho co pr\u00e1v\u011b vid\u00edm na str\u00e1nk\u00e1ch, aby z\u00e1kaznick\u00fd servis mohl rychle a p\u0159esn\u011b odpov\u011bd\u011bt.";case 6:return'P\u0159ipravuje se sn\u00edm\u00e1n\u00ed obrazovky...<br/><br/> Pros\u00edm klikn\u011bte na "Spustit" nebo "Umo\u017enit" pro odesl\u00e1n\u00ed sn\u00edmku obrazovky na\u0161emu z\u00e1kaznick\u00e9mu servisu.';
case 7:return"D\u011bkujeme,<br /> Va\u0161e zpr\u00e1va byla odesl\u00e1na.";case 8:return"Omlouv\u00e1me se, Va\u0161e zpr\u00e1va nemohla b\u00fdt odesl\u00e1na.<br />V sou\u010dasnosti zji\u0161\u0165ujeme mo\u017en\u00e9 pot\u00ed\u017ee.<br />Pros\u00edme zkuste to pozd\u011bji.";case 9:return"Nahr\u00e1v\u00e1 se...";case 10:return"Zav\u0159\u00edt";case 11:return"Tento dotaz byl ji\u017e odesl\u00e1n z\u00e1kaznick\u00e9mu servisu.";case 12:return"Napi\u0161te n\u00e1m email";case 13:return"Chatujte s n\u00e1mi";
case 14:return"napi\u0161te sem svoji zpr\u00e1vu a ode\u0161lete ji stisknut\u00edm tla\u010d\u00edtka [Enter]...";case 15:return"J\u00e1"}case "da":switch(a){case 0:return"Hj&#230;lp";case 1:return"Din emailadresse:";case 2:return"Hvad kan vi hj\u00e6lpe dig med?";case 3:return"Vedh&#230;ft et screenshot af siden";case 4:return"Send";case 5:return"Send et screenshot af det jeg ser p&#229; hjemmesiden&#44; s&#229; support teamet hurtigt kan afhj&#230;lpe problemet.";case 6:return"G&#248;r klar til at tage et screenshot...<br /><br />Klik &#34;K&#248;r&#34; eller &#34;Accepter&#34; for at tillade&#44; at der bliver sendt et screenshot til support teamet.";
case 7:return"Tak,<br />din besked er sendt.";case 8:return"Beklager&#44; din besked kunne ikke sendes.<br />Vi unders&#248;ger hvorfor&#44; venligst pr&#248;v igen senere.";case 9:return"Sender...";case 10:return"Luk";case 11:return"You have already submitted this case to the support team.";case 12:return"Send email";case 13:return"Chat med os";case 14:return"Skriv din besked her og tryk p\u00e5 [Enter]";case 15:return"mig"}case "de":switch(a){case 0:return"Hilfe";case 1:return"Ihre E-Mail-Adresse:";
case 2:return"Ihre Frage:";case 3:return"Bildschirmaufnahme der Seite hinzuf\u00fcgen";case 4:return"Senden";case 5:return"Durch anklicken senden Sie uns eine Bildschirmaufnahme der Webseite, damit wir Ihnen rascher helfen k\u00f6nnen.";case 6:return"Vorbereitung der Bildschirmaufnahme...<br />Bitte bewilligen Sie die Sicherheitsabfrage des Java-Applets, um eine Bildschirmaufnahme der Web-Seite f&uuml;r das Support Team zu machen.";case 7:return"Vielen Dank,<br />Ihre Nachricht wurde gesendet.";case 8:return"Leider konnte Ihre Nachricht nicht gesendet werden.<br />Wir untersuchen das Problem.<br />Bitte versuchen Sie es sp&auml;ter erneut.";
case 9:return"Hochladen...";case 10:return"Schlie&szlig;en";case 11:return"You have already submitted this case to the support team.";case 12:return"E-Mail senden";case 13:return"Chat starten";case 14:return"Bitte hier eine Nachricht eingeben und auf [Enter] dr\u00fccken um fortzufahren...";case 15:return"ich"}case "el":switch(a){case 0:return"\u0392\u03bf\u03ae\u03b8\u03b5\u03b9\u03b1";case 1:return"\u03a4\u03bf email \u03c3\u03b1\u03c2:";case 2:return"\u03a0\u03b5\u03c1\u03b9\u03b3\u03c1\u03b1\u03c6\u03ae \u03c0\u03c1\u03bf\u03b2\u03bb\u03ae\u03bc\u03b1\u03c4\u03bf\u03c2:";
case 3:return"\u03a3\u03c5\u03bc\u03c0\u03b5\u03c1\u03b9\u03bb\u03ac\u03b2\u03b5\u03c4\u03b5 \u03bc\u03b9\u03b1 \u03b1\u03c0\u03b5\u03b9\u03ba\u03cc\u03bd\u03b9\u03c3\u03b7 \u03c4\u03b7\u03c2 \u03c0\u03b1\u03c1\u03bf\u03cd\u03c3\u03b1\u03c2 \u03c3\u03b5\u03bb\u03af\u03b4\u03b1\u03c2";case 4:return"\u0391\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae";case 5:return"\u03a3\u03c4\u03b5\u03af\u03bb\u03c4\u03b5 \u03bc\u03bf\u03c5 \u03bc\u03b9\u03b1 \u03b1\u03c0\u03b5\u03b9\u03ba\u03cc\u03bd\u03b9\u03c3\u03b7 \u03b1\u03c0\u03cc \u03c4\u03b7 \u03c3\u03b5\u03bb\u03af\u03b4\u03b1 \u03c0\u03bf\u03c5 \u03b2\u03bb\u03ad\u03c0\u03b5\u03c4\u03b5, \u03ce\u03c3\u03c4\u03b5 \u03c4\u03bf \u03c4\u03b5\u03c7\u03bd\u03b9\u03ba\u03cc \u03bc\u03b1\u03c2 \u03c4\u03bc\u03ae\u03bc\u03b1 \u03bd\u03b1 \u03c3\u03b1\u03c2 \u03b4\u03ce\u03c3\u03b5\u03b9 \u03bc\u03b9\u03b1 \u03c3\u03cd\u03bd\u03c4\u03bf\u03bc\u03b7 \u03b1\u03c0\u03ac\u03bd\u03c4\u03b7\u03c3\u03b7.";
case 6:return'\u03a0\u03c1\u03bf\u03b5\u03c4\u03bf\u03b9\u03bc\u03b1\u03c3\u03af\u03b1 \u03b3\u03b9\u03b1 \u03b1\u03c0\u03b5\u03b9\u03ba\u03cc\u03bd\u03b9\u03c3\u03b7...<br/><br/>\u03a0\u03b1\u03c1\u03b1\u03ba\u03b1\u03bb\u03ce \u03c0\u03b1\u03c4\u03ae\u03c3\u03c4\u03b5 "\u0395\u03ba\u03c4\u03ad\u03bb\u03b5\u03c3\u03b7" \u03ae "\u0395\u03c0\u03b9\u03c4\u03c1\u03ad\u03c0\u03c9" \u03ce\u03c3\u03c4\u03b5 \u03b7 \u03b5\u03c6\u03b1\u03c1\u03bc\u03bf\u03b3\u03ae \u03bd\u03b1 \u03c3\u03c4\u03b5\u03af\u03bb\u03b5\u03b9 \u03ad\u03bd\u03b1 snapshot \u03c4\u03b7\u03c2 \u03c3\u03b5\u03bb\u03af\u03b4\u03b1\u03c2 \u03c3\u03c4\u03bf \u03c4\u03b5\u03c7\u03bd\u03b9\u03ba\u03cc \u03bc\u03b1\u03c2 \u03c4\u03bc\u03ae\u03bc\u03b1.';
case 7:return"\u0395\u03c5\u03c7\u03b1\u03c1\u03b9\u03c3\u03c4\u03bf\u03cd\u03bc\u03b5,<br/>\u03a4\u03bf \u03bc\u03ae\u03bd\u03c5\u03bc\u03b1 \u03c3\u03c4\u03ac\u03bb\u03b8\u03b7\u03ba\u03b5.";case 8:return"\u039b\u03c5\u03c0\u03bf\u03cd\u03bc\u03b1\u03c3\u03c4\u03b5, \u03c4\u03bf \u03bc\u03ae\u03bd\u03c5\u03bc\u03b1 \u03b4\u03b5\u03bd \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03c3\u03c4\u03b1\u03bb\u03b5\u03af.<br/>\u0395\u03c1\u03b5\u03c5\u03bd\u03bf\u03cd\u03bc\u03b5 \u03c4\u03bf \u03b8\u03ad\u03bc\u03b1.<br/>\u03a0\u03b1\u03c1\u03b1\u03ba\u03b1\u03bb\u03cc\u03cd\u03bc\u03b5 \u03c0\u03c1\u03bf\u03c3\u03c0\u03b1\u03b8\u03ae\u03c3\u03c4\u03b5 \u03b1\u03c1\u03b3\u03cc\u03c4\u03b5\u03c1\u03b1.";
case 9:return"\u0386\u03bd\u03b5\u03b2\u03b1\u03c3\u03bc\u03b1 \u03b1\u03c1\u03c7\u03b5\u03af\u03bf\u03c5...";case 10:return"\u039a\u03bb\u03b5\u03af\u03c3\u03b9\u03bc\u03bf";case 11:return"\u0388\u03c7\u03b5\u03c4\u03b5 \u03ae\u03b4\u03b7 \u03c3\u03c4\u03b5\u03af\u03bb\u03b5\u03b9 \u03c4\u03bf \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf \u03c0\u03c1\u03cc\u03b2\u03bb\u03b7\u03bc\u03b1 \u03c3\u03c4\u03bf \u03c4\u03b5\u03c7\u03bd\u03b9\u03ba\u03cc \u03bc\u03b1\u03c2 \u03c4\u03bc\u03ae\u03bc\u03b1.";
case 12:return"\u0391\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ae";case 13:return"\u039c\u03b9\u03bb\u03ae\u03c3\u03c4\u03b5 \u03bc\u03b1\u03b6\u03af \u03bc\u03b1\u03c2";case 14:return"\u03b3\u03c1\u03ac\u03c8\u03c4\u03b5 \u03c4\u03bf \u03bc\u03ae\u03bd\u03c5\u03bc\u03ac \u03c3\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03c0\u03b1\u03c4\u03ae\u03c3\u03c4\u03b5 [enter] \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03c3\u03c4\u03b1\u03bb\u03b5\u03af...";case 15:return"\u0395\u03bc\u03ad\u03bd\u03b1"}case "es":switch(a){case 0:return"Ayuda";
case 1:return"Su email:";case 2:return"\u00bfEn qu\u00e9 puedo ayudarle?";case 3:return"Incluye una instant\u00e1nea de esta p\u00e1gina";case 4:return"Enviar";case 5:return"Envia una instant\u00e1nea de lo que estoy viendo en la p\u00e1gina web para que el equipo de soporte puedan darme una respuesta.";case 6:return'Preparando para la instant\u00e1nea ...<br /><br />Por favor haga clic en "Run" o "Allow" para permitir que nuestro applet env\u00ede una captura de pantalla de este sitio al equipo de soporte.';
case 7:return"Gracias,<br />Su mensaje ha sido enviado.";case 8:return"Lo sentimos, su mensaje no pudo enviar.<br />Estamos investigando el problema.<br />Por favor, int\u00e9ntelo m\u00e1s tarde.";case 9:return"Cargando...";case 10:return"Cerrar";case 11:return"You have already submitted this case to the support team.";case 12:return"Enviar";case 13:return"Chat con nosotros";case 14:return"Escriba su mensaje aqu\u00ed y presione [enter] para enviar...";case 15:return"yo"}case "et":switch(a){case 0:return"Abi";
case 1:return"Sinu email:";case 2:return"Kirjelda oma probleemi:";case 3:return"Lisa chatile oma ekraanist tehtud pilt";case 4:return"Saada";case 5:return"Saada minu ekraanist tehtud pilt tehnilise toe ekspertidele, et saada kiirem vastus.";case 6:return'Teen ekraanist pilti...<br /><br />Palun vajuta "Run-Jooksuta" v\u00f5i "Allow-Luba" et saaksime n\u00e4ha pilti veebilehest millel hetkel olete.';case 7:return"Ait\u00e4h,<br />Teie teade on edasi saadetud postituviga.";case 8:return"Kahjuks polnud v\u00f5imalik teadet postituviga edastada.<br />Me uurime hetkel mis juhtus.<br />Palun proovige natukese aja p\u00e4rast uuesti.";
case 9:return"Laen \u00fcles...";case 10:return"Sulge";case 11:return"Selline probleem on juba tehnilise toe ekspertidele esitatud.";case 12:return"Kirjuta meile";case 13:return"R\u00e4\u00e4gi meiega";case 14:return"Palun kirjutage oma teade siia ning vajutage [enter] et see edasi saata...";case 15:return"Mina"}case "fi":switch(a){case 0:return"Palaute";case 1:return"S&#228;hk&#246;postiosoitteesi:";case 2:return"Lis\u00e4\u00e4 kysymyksesi:";case 3:return"Liit&#228; kuvakaappaus t&#228;m&#228;nhetkisest&#228; sivusta";
case 4:return"L&#228;het&#228;";case 5:return"L&#228;het&#228; kuvakaappaus n&#228;kym&#228;st&#228;&#44; jotta tukipalvelu voi vastata kysymykseesi nopeammin.";case 6:return"Valmistellaan kuvakaappausta...<br /><br />Ole hyv&#228; ja valitse &#34;Suorita&#34; tai &#34;Hyv&#228;ksy&#34; valtuuttaaksesi ohjelman ottamaan kuvakaappauksen tukipalvelua varten.";case 7:return"Kiitos&#44;<br />Viestisi on l&#228;hetetty.";case 8:return"Valitettavasti viesti&#228; ei pystytty l&#228;hett&#228;m&#228;&#228;n.&<br />Ongelmaa tutkitaan.<br />Ole hyv&#228; ja yrit&#228; my&#246;hemmin uudelleen.";
case 9:return"L&#228;hetet&#228;&#228;n...";case 10:return"Sulje";case 11:return"You have already submitted this case to the support team.";case 12:return"L\u00e4het\u00e4 Email";case 13:return"Avaa Chat";case 14:return"Kirjoita viestisi t\u00e4h\u00e4n ja paina [enter]...";case 15:return"Min&#228;"}case "fr":switch(a){case 0:return"Aide";case 1:return"Votre email :";case 2:return"Votre question :";case 3:return"Envoyez une copie d'&eacute;cran";case 4:return"Envoyez";case 5:return"Envoie une image de la page courante pour que l'&eacute;quipe de support puisse fournir une r&eacute;ponse rapidement.";
case 6:return"Pr&eacute;paration pour la capture d'&eacute;cran...<br />Merci de cliquer sur \"Run\" ou \"Allow\" pour que l'applet puisse envoyer l'image de l'&eacute;cran &agrave; l'&eacute;quipe de support.";case 7:return"Merci,<br />votre message a &eacute;t&eacute; envoy&eacute;.";case 8:return"D&eacute;sol&eacute;, votre message n'a pas pu &ecirc;tre envoy&eacute;.<br />Nous recherchons la cause du probl&egrave;me.<br />Merci de r&egrave;essayer plus tard.";case 9:return"Envoi en cours...";
case 10:return"Fermer";case 11:return"Vous avez d&eacute;j&agrave; envoy&eacute; ce message.";case 12:return"Envoyez";case 13:return"Tchattez avec nous";case 14:return"Tapez votre message ici et appuyez sur [Entr\u00e9e] pour envoyer...";case 15:return"moi"}case "fr_CA":switch(a){case 0:return"Aide";case 1:return"Entrez votre adresse courriel :";case 2:return"Posez votre question :";case 3:return"Envoyez une copie d'&eacute;cran";case 4:return"Envoyez";case 5:return"Envoie une image de la page courante pour que l'&eacute;quipe de support puisse fournir une r&eacute;ponse rapidement.";
case 6:return"Pr&eacute;paration pour la capture d'&eacute;cran...<br />Merci de cliquer sur \"Run\" ou \"Allow\" pour que l'applet puisse envoyer l'image de l'&eacute;cran &agrave; l'&eacute;quipe de support.";case 7:return"Merci,<br />votre message a &eacute;t&eacute; envoy&eacute;.";case 8:return"D&eacute;sol&eacute;, votre message n'a pas pu &ecirc;tre envoy&eacute;.<br />Nous recherchons la cause du probl&egrave;me.<br />Merci de r&egrave;essayer plus tard.";case 9:return"Envoi en cours...";
case 10:return"Fermer";case 11:return"Vous avez d&eacute;j&agrave; envoy&eacute; ce message.";case 12:return"Envoyez";case 13:return"Clavardez avec nous";case 14:return"Tapez votre message ici et appuyez sur [Entr\u00e9e] pour envoyer...";case 15:return"moi"}case "hu":switch(a){case 0:return"Seg&iacute;ts&eacute;g";case 1:return"E-mail c&iacute;med:";case 2:return"&Iacute;rd le a k&eacute;rd&eacute;sed:";case 3:return"Mell&eacute;keld az oldal snapshotj&aacute;t";case 4:return"K&uuml;ldd";case 5:return"K&uuml;ldd el az oldal k&eacute;p&eacute;t /screenshot/, hogy k&ouml;nnyebben seg&iacute;thess&uuml;nk.";
case 6:return'El&otilde;k&eacute;sz&uuml;let a snapshotra...<br /><br />K&eacute;r&uuml;nk kattints a "Run" vagy "Allow"-ra &eacute;s a rendszer&uuml;nk elk&uuml;ldi azt a supportunknak.';case 7:return"K&ouml;sz&ouml;nj&uuml;k,<br />az &uuml;zenetet elk&uuml;ldted.";case 8:return"Sajn&aacute;ljuk, az &uuml;zenetet nem tudtuk elk&uuml;ldeni. Megvizsg&aacute;ljuk az ok&aacute;t. K&eacute;r&uuml;nk, pr&oacute;b&aacute;ld meg k&eacute;s&otilde;bb.";case 9:return"Felt&ouml;lt&eacute;s...";case 10:return"Bez&aacute;r&aacute;s";
case 11:return"You have already submitted this case to the support team.";case 12:return"K\u00fcldd el";case 13:return"Csetelj vel\u00fcnk";case 14:return"ide \u00edrja be \u00fczenet\u00e9t \u00e9s nyomja meg az [Enter] gombot az elk\u00fcld\u00e9shez...";case 15:return"\u00c9n"}case "it":switch(a){case 0:return"Help";case 1:return"La sua email:";case 2:return"La sua richiesta:";case 3:return"Includi uno screenshot della pagina";case 4:return"Invia";case 5:return"Invia una schermata di quello che stai vedendo sulla pagina web per aiutare il team di supporto a fornirti una risposta pi&ugrave; rapidamente";
case 6:return"Preparazione per la cattura dello schermo...<br />Si prega di attivare  l'applet Java.";case 7:return"Grazie,<br /> Il tuo messaggio &egrave; stato inviato.";case 8:return"Mi dispiace, il tuo messaggio non &egrave; stato inviato.<br />Stiamo indagando sulla questione.<br />Si prega di riprovare pi&ugrave; tardi.";case 9:return"Caricamento...";case 10:return"Chiudi";case 11:return"You have already submitted this case to the support team.";case 12:return"Invia";case 13:return"Chatta con noi";
case 14:return"scrivi qui il tuo messaggio e premi [Invio]...";case 15:return"me"}case "is":switch(a){case 0:return"Hj\u00e1lp";case 1:return"Netfangi\u00f0 \u00feitt:";case 2:return"L\u00fdstu vandam\u00e1linu:";case 3:return"L\u00e1ta skj\u00e1skot af n\u00faverandi s\u00ed\u00f0u fylgja me\u00f0";case 4:return"Senda";case 5:return"Senda skj\u00e1skot af s\u00ed\u00f0unni sem \u00e9g er \u00e1 svo \u00fej\u00f3nustufulltr\u00faar geti a\u00f0sto\u00f0a\u00f0 mig betur.";case 6:return'Undib\u00fd skj\u00e1skot...<br /><br />Vinsamlegast smelltu \u00e1 "Run" e\u00f0a "Allow" svo a\u00f0 forriti\u00f0 geti sent skj\u00e1skot af vefs\u00ed\u00f0unni til \u00fej\u00f3nustufulltr\u00faanna.';
case 7:return"Takk fyrir.<br />Skilabo\u00f0in \u00fe\u00edn hafa veri\u00f0 send.";case 8:return"\u00dev\u00ed mi\u00f0ur var ekki h\u00e6gt a\u00f0 senda skilabo\u00f0in \u00fe\u00edn.<br />Vi\u00f0 munum kanna \u00feetta vandam\u00e1l.<br />Vinsamlegast reyndu aftur s\u00ed\u00f0ar.";case 9:return"Sendi skr\u00e1...";case 10:return"Loka";case 11:return"\u00de\u00fa hefur n\u00fa \u00feegar sent inn \u00feetta m\u00e1l til \u00fej\u00f3nustufulltr\u00faa.";case 12:return"T\u00f6lvup\u00f3st";case 13:return"Spjalla\u00f0u vi\u00f0 okkur";
case 14:return"Getur \u00fe\u00fa slegi\u00f0 inn skilabo\u00f0 og slegi\u00f0 \u00e1 [enter] til a\u00f0 senda...";case 15:return"\u00c9g"}case "iw":switch(SnapABug.setDirection("direction:rtl;"),a){case 0:return"\u05e2\u05d6\u05e8\u05d4";case 1:return'\u05db\u05ea\u05d5\u05d1\u05ea \u05d4\u05d3\u05d5\u05d0"\u05dc \u05e9\u05dc\u05da';case 2:return"\u05d4\u05e9\u05d0\u05dc\u05d4 \u05e9\u05dc\u05da";case 3:return"\u05d4\u05d5\u05e1\u05e3 \u05e6\u05d9\u05dc\u05d5\u05dd \u05de\u05e1\u05da \u05e9\u05dc \u05d4\u05d3\u05e3 \u05d4\u05e0\u05d5\u05db\u05d7\u05d9";
case 4:return"\u05e9\u05dc\u05d7";case 5:return"\u05dc\u05ea\u05d2\u05d5\u05d1\u05d4 \u05de\u05d4\u05d9\u05e8\u05d4 \u05e9\u05dc \u05e6\u05d5\u05d5\u05ea \u05d4\u05ea\u05de\u05d9\u05db\u05d4, \u05d4\u05d5\u05e1\u05e3 \u05d1\u05d1\u05e7\u05e9\u05d4 \u05e6\u05d9\u05dc\u05d5\u05dd \u05de\u05e1\u05da \u05e9\u05dc \u05e2\u05de\u05d5\u05d3 \u05d4\u05d0\u05d9\u05e0\u05d8\u05e8\u05e0\u05d8";case 6:return'\u05de\u05ea\u05db\u05d5\u05e0\u05df \u05dc\u05e6\u05d9\u05dc\u05d5\u05dd \u05d4\u05de\u05e1\u05da ...<br /><br />\u05dc\u05d7\u05e5 \u05e2\u05dc "\u05d0\u05e9\u05e8" \u05d0\u05d5 "\u05d4\u05e8\u05e5"  \u05dc\u05e9\u05dc\u05d9\u05d7\u05ea \u05e6\u05d9\u05dc\u05d5\u05dd \u05d4\u05de\u05e1\u05da \u05dc\u05e6\u05d5\u05d5\u05ea \u05d4\u05ea\u05de\u05d9\u05db\u05d4.';
case 7:return"\u05d4\u05d5\u05d3\u05e2\u05ea\u05da \u05e0\u05e9\u05dc\u05d7\u05d4. \u05ea\u05d5\u05d3\u05d4.";case 8:return"\u05de\u05e6\u05d8\u05e2\u05e8\u05d9\u05dd, \u05dc\u05d0 \u05e0\u05d9\u05ea\u05df \u05dc\u05e9\u05dc\u05d5\u05d7 \u05d0\u05ea \u05d4\u05d5\u05d3\u05e2\u05ea\u05da.<br />\u05d0\u05e0\u05d5 \u05d1\u05d5\u05d7\u05e0\u05d9\u05dd \u05d0\u05ea \u05d4\u05e0\u05d5\u05e9\u05d0.<br />\u05d0\u05e0\u05d0 \u05e0\u05e1\u05d5 \u05e9\u05d5\u05d1 \u05d1\u05de\u05d5\u05e2\u05d3 \u05de\u05d0\u05d5\u05d7\u05e8 \u05d9\u05d5\u05ea\u05e8";
case 9:return"\u05d8\u05d5\u05e2\u05df ...";case 10:return"\u05e1\u05d2\u05d5\u05e8";case 11:return"You have already submitted this case to the support team.";case 12:return"\u05e9\u05dc\u05d7 \u05d0\u05d9\u05de\u05d9\u05d9\u05dc";case 13:return"\u05e9\u05d9\u05d7\u05ea \u05e6'\u05d0\u05d8 \u05d0\u05d9\u05ea\u05e0\u05d5";case 14:return"\u05d4\u05e7\u05dc\u05d3 \u05d0\u05ea \u05d4\u05d4\u05d5\u05d3\u05e2\u05d4 \u05e9\u05dc\u05da \u05db\u05d0\u05df \u05d5\u05dc\u05d7\u05e5 [Enter] \u05db\u05d3\u05d9 \u05dc\u05e9\u05dc\u05d5\u05d7...";
case 15:return"\u05d0\u05e0\u05d9"}case "ja":switch(a){case 0:return"\u30d8\u30eb\u30d7";case 1:return"\u3042\u306a\u305f\u306e\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9:";case 2:return"\u3054\u8cea\u554f:";case 3:return"\u73fe\u5728\u306e\u30da\u30fc\u30b8\u306e\u30b9\u30ca\u30c3\u30d7\u30b7\u30e7\u30c3\u30c8\u3092\u52a0\u3048\u308b";case 4:return"\u9001\u308b";case 5:return"\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u8fc5\u901f\u306b\u56de\u7b54\u3067\u304d\u308b\u3088\u3046\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3067\u79c1\u304c\u898b\u3066\u3044\u308b\u3082\u306e\u3092\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u3067\u9001\u4fe1\u3059\u308b\u3002";
case 6:return'\u30b9\u30ca\u30c3\u30d7\u30b7\u30e7\u30c3\u30c8\u3092\u6e96\u5099\u3057\u3066\u3044\u307e\u3059<br /><br />\u6211\u3005\u306e\u30a2\u30d7\u30ec\u30c3\u30c8\u306b\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30b9\u30ca\u30c3\u30d7\u30b7\u30e7\u30c3\u30c8\u3092\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306b\u9001\u4fe1\u3055\u305b\u308b\u305f\u3081\u306b\u3001"\u5b9f\u884c\u3059\u308b"\u3082\u3057\u304f\u306f"\u8a31\u53ef\u3059\u308b"\u3092\u30af\u30ea\u30c3\u30af\u3057\u3066\u4e0b\u3055\u3044\u3002';
case 7:return"\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3001<br />\u3042\u306a\u305f\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u9001\u4fe1\u3055\u308c\u307e\u3057\u305f\u3002";case 8:return"\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3001\u3042\u306a\u305f\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306f\u9001\u4fe1\u3055\u308c\u307e\u305b\u3093\u3067\u3057\u305f\u3002<br />\u6211\u3005\u306f\u554f\u984c\u3092\u8abf\u67fb\u3057\u3066\u3044\u307e\u3059\u3002<br />\u6642\u9593\u3092\u304a\u3044\u3066\u3082\u3046\u4e00\u5ea6\u9001\u4fe1\u3057\u3066\u4e0b\u3055\u3044\u3002";
case 9:return"\u30a2\u30c3\u30d7\u30ed\u30fc\u30c9...";case 10:return"\u9589\u3058\u308b";case 11:return"You have already submitted this case to the support team.";case 12:return"\u30e1\u30fc\u30eb\u3059\u308b";case 13:return"\u30c1\u30e3\u30c3\u30c8\u3059\u308b";case 14:return"\u3053\u3053\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5165\u529b\u3057\u3001\u9001\u4fe1\u3059\u308b\u306b\u306f[enter]\u3092\u62bc\u3057\u3066\u304f\u3060\u3055\u3044\u3002";case 15:return"\u304a\u5ba2\u69d8"}case "ko":switch(a){case 0:return"\uace0\uac1d \uc9c0\uc6d0";
case 1:return"\uc774\uba54\uc77c \uc8fc\uc18c:";case 2:return"\ubb38\uc81c\uc810 \ub610\ub294 \uc758\uacac:";case 3:return"\ud604\uc7ac \ud398\uc774\uc9c0\ub97c \ucea1\ucc98\ud574 \ucca8\ubd80";case 4:return"\ubcf4\ub0b4\uae30";case 5:return"\uc9c0\uae08 \ubcf4\uace0 \uc788\ub294 \uc6f9\ud398\uc774\uc9c0\ub97c \ucea1\ucc98\ud574 \ubcf4\ub0b4\uba74 \uc9c0\uc6d0\ud300\uc774 \ub354\uc6b1 \ube60\ub974\uace0 \uc815\ud655\ud558\uac8c \ub3c4\uc640\ub4dc\ub9b4 \uc218 \uc788\uc2b5\ub2c8\ub2e4.";case 6:return'\ud654\uba74 \ucea1\ucc98 \uc900\ube44\uc911...<br /><br />"Run"\uc774\ub098 "Allow" \ub4f1\uc744 \ud074\ub9ad\ud574\uc57c \ud654\uba74\uc744 \ucea1\ucc98\ud574\uc11c \uc9c0\uc6d0\ud300\uc5d0\uac8c \ubcf4\ub0bc \uc218 \uc788\uc2b5\ub2c8\ub2e4.';
case 7:return"\uace0\ub9d9\uc2b5\ub2c8\ub2e4.<br />\uc791\uc131\ud55c \ub0b4\uc6a9\uc774 \uc804\uc1a1\ub410\uc2b5\ub2c8\ub2e4.";case 8:return"\uc8c4\uc1a1\ud569\ub2c8\ub2e4\ub9cc, \uc791\uc131\ud55c \ub0b4\uc6a9\uc744 \uc804\uc1a1\ud558\uc9c0 \ubabb\ud588\uc2b5\ub2c8\ub2e4.<br />\uc804\uc1a1\ud558\uc9c0 \ubabb\ud55c \uc6d0\uc778\uc740 \ub0b4\ubd80\uc801\uc73c\ub85c \ub354 \ud655\uc778\ud574\ubcf4\uaca0\uc2b5\ub2c8\ub2e4.<br />\uc7a0\uc2dc \ud6c4\uc5d0 \ub2e4\uc2dc \uc2dc\ub3c4\ud574\uc8fc\uc138\uc694.";
case 9:return"\ud30c\uc77c \uc62c\ub9ac\ub294 \uc911...";case 10:return"\ub2eb\uae30";case 11:return"\uc774\ubbf8 \ud574\ub2f9 \uac74\uc744 \uc9c0\uc6d0\ud300\uc5d0\uac8c \uc804\uc1a1\ud588\uc2b5\ub2c8\ub2e4.";case 12:return"\uc774\uba54\uc77c \ubcf4\ub0b4\uae30";case 13:return"\uc9c0\uc6d0\ud300\uacfc \uba54\uc2e0\uc800";case 14:return"\uc5ec\uae30\uc5d0 \ub300\ud654 \ub0b4\uc6a9\uc744 \uc785\ub825\ud558\uace0 [\uc5d4\ud130]\ud0a4\ub97c \ub204\ub974\uba74 \ub300\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4...";
case 15:return"\ubcf8\uc778"}case "lt":switch(a){case 0:return"Pagalba";case 1:return"J\u016bs\u0173 el. pa\u0161tas:";case 2:return"Apra\u0161ykite savo problem\u0105:";case 3:return"Prid\u0117ti esamo ekrano nuotrauk\u0105";case 4:return"Si\u0173sti";case 5:return"Nusi\u0173sti dabartinio nar\u0161ykl\u0117je matomo vaizdo nuotrauk\u0105, kad IT komanda gal\u0117t\u0173 lengviau ir grei\u010diau identifikuoti problem\u0105.";case 6:return'Ruo\u0161iama ekrano nuotrauka..<br/><br/>Paspauskite "Run" arba "Allow" leisdama m\u016bs\u0173 \u012fskiepiui nusi\u0173sti nar\u0161ykl\u0117s ekrano nuotrauk\u0105 tech. pagalbos komandai.';
case 7:return"D\u0117kojame,<br />J\u016bs\u0173 \u017einut\u0117 buvo i\u0161si\u0173sta.";case 8:return"Atsipra\u0161ome, J\u016bs\u0173 \u017einut\u0117 nebuvo nusi\u0173sta.<br />\u0160iuo metu ie\u0161kome kur gal\u0117jo b\u016bti problema.<br />Pra\u0117jus \u0161iek tiek laiko, pabandykite dar kart\u0105.";case 9:return"Duomenys siun\u010diami...";case 10:return"U\u017everti";case 11:return"J\u016bs jau esate prane\u0161\u0119s apie \u0161i\u0105 problem\u0105.";case 12:return"Para\u0161ykite mums el";
case 13:return"Para\u0161ykite";case 14:return"Ra\u0161ykite savo \u017einut\u0119 \u010dia ir spauskite [enter] nor\u0117dami j\u0105 i\u0161si\u0173sti...";case 15:return"man"}case "lv":switch(a){case 0:return"Pal\u012bdz\u012bba";case 1:return"J\u016bsu e-pasts:";case 2:return"Uzrakstiet savu jaut\u0101jumu:";case 3:return"Pievienot eso\u0161\u0101s lapas ekr\u0101nuz\u0146\u0113mumu";case 4:return"Nos\u016bt\u012bt";case 5:return"Nos\u016bt\u012bt ekr\u0101nuz\u0146\u0113mumu, ko es redzu weblap\u0101, lai atbalsta grupa var nodro\u0161in\u0101t \u0101tru atbildi.";
case 6:return'Sagatavo\u0161an\u0101s momentuz\u0146\u0113mumam...<br /><br />L\u016bdzu, noklik\u0161\u0137iniet uz "Run" vai "At\u013caut", lai \u013cautu m\u016bsu s\u012bklietotnei nos\u016bt\u012bt weblapas momentuz\u0146\u0113mumu atbalsta grupai.';case 7:return"Paldies, J\u016bsu zi\u0146a tika nos\u016bt\u012bta.";case 8:return"Atvainojiet, J\u016bsu v\u0113stuli nevar nos\u016bt\u012bt. <br /> M\u0113s \u0161obr\u012bd izmekl\u0113jam \u0161o lietu. <br /> L\u016bdzu, m\u0113\u0123iniet v\u0113lreiz v\u0113l\u0101k.";
case 9:return"Aug\u0161upiel\u0101de...";case 10:return"Aizv\u0113rt";case 11:return"J\u016bs jau esat iesniedzis \u0161o lietu atbalsta komandai.";case 12:return"Nos\u016bti mums e-pastu";case 13:return"S\u0101kt t\u0113rz\u0113\u0161anu";case 14:return"Ierakstiet savu zi\u0146u \u0161eit, un nospiediet [Enter], lai nos\u016bt\u012btu...";case 15:return"Es"}case "nb":switch(a){case 0:return"Hjelp";case 1:return"Din epostadresse:";case 2:return"Ditt sp\u00f8rsm\u00e5l:";case 3:return"Legg ved et skjermbilde av denne siden";
case 4:return"Send inn";case 5:return"Legg ved et skjermbilde av det jeg ser p&#229; websiden, slik at de som skal yte brukerst&#248;tte kan gi raskere og bedre svar.";case 6:return'Forbereder skjermbilde...<br /><br />Om du f&#229;r sp&#248;rsm&#229;l om &#229; tillate at programmet kj&#248;rer, er det viktig at du trykker "Tillat", "Kj&#248;r" eller lignende positivt svar.';case 7:return"Takk,<br />Meldingen din har blitt sendt.";case 8:return"Beklager, men meldingen kunne ikke sendes.<br />Vi fors&#248;ker &#229; rette feilen.<br />V&#230;r vennlig &#229; fors&#248;k igjen senere.";
case 9:return"Laster opp...";case 10:return"Lukk";case 11:return"You have already submitted this case to the support team.";case 12:return"Send inn";case 13:return"Chat med oss";case 14:return"Skriv din melding her og trykk [Enter]...";case 15:return"jeg"}case "nl":switch(a){case 0:return"Help";case 1:return"Uw e-mailadres:";case 2:return"Uw vraag:";case 3:return"Voeg een screenshot van de pagina toe";case 4:return"Verzenden";case 5:return"Verstuur een screenshot van de webpagina zodat het support team u snel kan helpen.";
case 6:return'Screenshot wordt voorbereid...<br /><br />Kies a.u.b. "Run" of "Allow" zodat een screenshot kan worden verzonden naar het support team.';case 7:return"Bedankt,<br />Uw bericht is verzonden.";case 8:return"Excuses, uw bericht kon niet verzonden worden.<br />Wij zullen het probleem onderzoeken.<br />Probeert u het later nog eens.";case 9:return"Bezig met versturen...";case 10:return"Sluiten";case 11:return"You have already submitted this case to the support team.";case 12:return"Email ons";
case 13:return"Chat met ons";case 14:return"Typ hier uw bericht en druk op [enter] om het te verzenden\u2026";case 15:return"ik"}case "nn":switch(a){case 0:return"Hjelp";case 1:return"Di e-postadresse:";case 2:return"Ditt sp\u00f8rsm\u00e5l:";case 3:return"Legg ved eit skjermbilete av denne sida";case 4:return"Send inn";case 5:return"Legg ved eit skjermbilete av det eg ser p\u00e5 websida, slik at dei som skal yte brukarst\u00f8tte kan gje raskare og betre svar.";case 6:return'F\u00f8rebur skjermbilete...<br /><br />Om du f\u00e5r sp\u00f8rsm\u00e5l om \u00e5 tillate atprogrammet k\u00f8yrer, er det viktig at du trykker "Tillat", "K\u00f8yr" ellerlignande positivt svar.';
case 7:return"Takk,<br />Meldinga di har blitt sendt.";case 8:return"Beklager, men meldingen kunne ikkje sendast.<br />Vi fors\u00f8ker \u00e5 rettefeilen.<br />V\u00e6r venleg \u00e5 fors\u00f8ke igjen seinare.";case 9:return"Lastar opp...";case 10:return"Lat att";case 11:return"You have already submitted this case to the support team.";case 12:return"Send inn";case 13:return"Chat med oss";case 14:return"Skriv di melding her og trykk [Enter]...";case 15:return"Eg"}case "pl":switch(a){case 0:return"Pomoc";
case 1:return"Adres email:";case 2:return"Tre\u015b\u0107 pytania:";case 3:return"Za\u0142\u0105cz zrzut ekranu bie\u017c\u0105cej strony";case 4:return"Wy\u015blij";case 5:return"Prosz\u0119 wys\u0142a\u0107 zrzut ekranu bie\u017c\u0105cej strony, aby otrzyma\u0107 jak najszybsz\u0105 odpowied\u017a.";case 6:return"Przygotowanie do zrobienia zrzutu ekranu...<br /><br />Aplikacja Java przetwarza tre\u015b\u0107 wiadomo\u015bci.";case 7:return"Dzi\u0119kujemy,<br />Wiadomo\u015b\u0107 zosta\u0142a wys\u0142ana.";
case 8:return"Przepraszamy, wiadomo\u015b\u0107 nie zosta\u0142a wys\u0142ana.<br />Nasz zesp\u00f3\u0142 analizuje przyczyn\u0119 problemu.<br />Prosz\u0119 spr\u00f3bowa\u0107 ponownie p\u00f3\u017aniej.";case 9:return"\u0141adowanie...";case 10:return"Zamknij";case 11:return"Ju\u017c wys\u0142a\u0142e\u015b to zg\u0142oszenie do wsparcia.";case 12:return"Wy\u015blij email";case 13:return"Wejd\u017a na chat";case 14:return"Prosz\u0119 wpisa\u0107 tre\u015b\u0107 pytania i wcisn\u0105\u0107 enter.";
case 15:return"Ja"}case "pt":switch(a){case 0:return"Ajuda";case 1:return"Seu e-mail:";case 2:return"Seu coment&aacute;rio:";case 3:return"Inclua uma captura de tela da p&aacute;gina atual";case 4:return"Envie";case 5:return"Envie a captura de tela daquilo que eu estou vendo na p&aacute;gina da web para que o time de suporte possa fornecer uma resposta r&aacute;pida.";case 6:return'Por favor, clique "Run" ou "Allow" para permitir nosso applet enviar uma captura de tela da p&aacute;gina da web para o time de suporte.';
case 7:return"Obrigado,<br />sua mensagem foi enviada.";case 8:return"Desculpe, sua mensagem n&atilde;o pode ser enviada. N&oacute;s estamos investigando o problema. Por favor, tente novamente mais tarde.";case 9:return"Carregando...";case 10:return"Feche";case 11:return"You have already submitted this case to the support team.";case 12:return"Envie-nos";case 13:return"Converse conosco";case 14:return"Digite sua mensagem aqui e tecle [enter] para enviar...";case 15:return"eu"}case "ro":switch(a){case 0:return"Ajutor";
case 1:return"Email-ul dvs:";case 2:return"\u00centrebarea dvs:";case 3:return"Include\u021bi o captur\u0103 a paginii curente";case 4:return"Trimte";case 5:return"Trimite\u021bi o captur\u0103 a ceea ce vede\u021bi pe pagina web pentru ca echipa tehnic\u0103 s\u0103 v\u0103 poat\u0103 r\u0103spunde c\u00e2t mai rapid.";case 6:return'Preg\u0103tire pentru captur\u0103... <br /><br />V\u0103 rug\u0103m ap\u0103sa\u021bi "Run" sau "Allow" pentru a l\u0103sa modulul s\u0103 trimit\u0103 o captur\u0103 a paginii c\u0103tre echipa tehnic\u0103.';
case 7:return"Mul\u021bumim,<br />Mesajul dumneavoastr\u0103 a fost trimis.";case 8:return"Scuze, mesajul dumneavoastr\u0103 nu a fost trimis.<br />Acum investig\u0103m problema.<br />V\u0103 rug\u0103m re\u00eencerca\u021bi mai t\u00e2rziu.";case 9:return"Se \u00eencarc\u0103...";case 10:return"\u00cenchide";case 11:return"You have already submitted this case to the support team.";case 12:return"email";case 13:return"Converseaz\u0103 prin chat";case 14:return"Scrie\u021bi mesajul dumneavoastr\u0103 aici \u0219i ap\u0103sa\u021bi [enter] pentru a-l trimite...";
case 15:return"Eu"}case "ru":switch(a){case 0:return"\u041f\u043e\u043c\u043e\u0449\u044c";case 1:return"\u0412\u0430\u0448 email:";case 2:return"\u0412\u0430\u0448 \u0437\u0430\u043f\u0440\u043e\u0441:";case 3:return"\u0414\u043e\u0431\u0430\u0432\u0438\u0442\u044c \u0441\u043d\u0438\u043c\u043e\u043a \u044d\u043a\u0440\u0430\u043d\u0430 \u0442\u0435\u043a\u0443\u0449\u0435\u0439 \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u044b";case 4:return"\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c";
case 5:return"\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c \u0441\u043d\u0438\u043c\u043e\u043a \u044d\u043a\u0440\u0430\u043d\u0430 (\u0442\u043e\u0433\u043e \u0447\u0442\u043e \u044f \u0432\u0438\u0436\u0443 \u043d\u0430 \u0432\u0435\u0431-\u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0435), \u0447\u0442\u043e\u0431\u044b \u0441\u043b\u0443\u0436\u0431\u0430 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u0441\u043c\u043e\u0433\u043b\u0430 \u0431\u044b\u0441\u0442\u0440\u043e \u043e\u0442\u0432\u0435\u0442\u0438\u0442\u044c.";
case 6:return"\u041f\u043e\u0434\u0433\u043e\u0442\u043e\u0432\u043a\u0430 \u043a \u0441\u043d\u044f\u0442\u0438\u044e \u0441\u043d\u0438\u043c\u043a\u0430 \u044d\u043a\u0440\u0430\u043d\u0430<br />\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430 \u0440\u0430\u0437\u0440\u0435\u0448\u0438\u0442\u0435 Java-\u0430\u043f\u043f\u043b\u0435\u0442\u0443 \u0441\u0434\u0435\u043b\u0430\u0442\u044c \u044d\u0442\u043e \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435.";case 7:return"\u0421\u043f\u0430\u0441\u0438\u0431\u043e,<br />\u0412\u0430\u0448\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043e.";
case 8:return"\u041a \u0441\u043e\u0436\u0430\u043b\u0435\u043d\u0438\u044e, \u0412\u0430\u0448\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u043d\u0435 \u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0442\u044c \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043e.<br />\u041c\u044b \u0440\u0430\u0437\u0431\u0438\u0440\u0430\u0435\u043c\u0441\u044f \u0441 \u0432\u043e\u0437\u043d\u0438\u043a\u0448\u0435\u0439 \u043f\u0440\u043e\u0431\u043b\u0435\u043c\u043e\u0439.<br />\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u043f\u043e\u0432\u0442\u043e\u0440\u0438\u0442\u0435 \u043f\u043e\u043f\u044b\u0442\u043a\u0443 \u043f\u043e\u0437\u0436\u0435.";
case 9:return"\u0418\u0434\u0435\u0442 \u0437\u0430\u0433\u0440\u0443\u0437\u043a\u0430...";case 10:return"\u0417\u0430\u043a\u0440\u044b\u0442\u044c";case 11:return"You have already submitted this case to the support team.";case 12:return"\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c";case 13:return"\u0427\u0430\u0442 \u0441\u043e \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u043e\u043c";case 14:return"\u0412\u0432\u0435\u0434\u0438\u0442\u0435 \u0441\u0432\u043e\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u0435 \u0437\u0434\u0435\u0441\u044c \u0438 \u043d\u0430\u0436\u043c\u0438\u0442\u0435 [enter] \u0434\u043b\u044f \u043e\u0442\u043f\u0440\u0430\u0432\u043a\u0438...";
case 15:return"\u042f"}case "sk":switch(a){case 0:return"Pomoc";case 1:return"V&#225;&#353; email:";case 2:return"Pop&#237;&#353;te Va&#353;u ot&#225;zku:";case 3:return"Pripoji&#357; snapshot aktu&#225;lnej str&#225;nky";case 4:return"Po&#353;li";case 5:return"Po&#353;li fotku toho &#269;o vid&#237;m na str&#225;nke aby mohla na&#353;a podpora poskytn&#250;&#357; r&#253;chlu odpove&#271;.";case 6:return"Pripravujeme fotku...<br/><br/>Pros&#237;me umo&#382;nite appletu n&#225;m posla&#357; fotku aktu&#225;lnej web str&#225;nky.";
case 7:return"&#270;akujeme V&#225;m!<br/>Va&#353;a spr&#225;va bola poslan&#225;.";case 8:return"Prep&#225;&#269;te, Va&#353;a spr&#225;va nebola poslan&#225;.<br/>Rie&#353;ime vyskytnut&#253; probl&#233;m.<br/>Pros&#237;me pok&#250;ste sa nesk&#244;r znova.";case 9:return"Nahr&#225;va sa...";case 10:return"Zatvori&#357;";case 11:return"You have already submitted this case to the support team.";case 12:return"Po\u0161li email";case 13:return"Chatuj s nami";case 14:return"Nap\u00ed\u0161te svoj dotaz a stla\u010dte [Enter]...";
case 15:return"ja"}case "sv":switch(a){case 0:return"Hj\u00e4lp";case 1:return"Din emailadress:";case 2:return"Vad kan vi hj\u00e4lpa till med?";case 3:return"Bifoga sk&auml;rmdump av aktuell webbsida";case 4:return"Skicka";case 5:return"Skicka en sk&auml;rmdump av det jag ser p&aring; webbsidan s&aring; att supportteamet l&auml;ttare kan ge ett snabbt svar.";case 6:return'F&ouml;rbereder en sk&auml;rmdump...<br /><br />V&auml;nligen klicka p&aring; "K&ouml;r" alternativt "Till&aring;t" s&aring; att v&aring;r applet ta en sk&auml;rmdump och skicka den till supportteamet.';
case 7:return"Tack s&aring; mycket,<br />ditt meddelande har skickats.";case 8:return"Tyv&auml;rr, ditt meddelande gick inte att skicka.<br />Vi unders&ouml;ker problemet.<br />V&auml;nligen f&ouml;rs&ouml;k igen vid ett senare tillf&auml;lle.";case 9:return"Laddar upp...";case 10:return"St&auml;ng";case 11:return"You have already submitted this case to the support team.";case 12:return"Skicka ett email";case 13:return"Chatta med oss";case 14:return"Fyll i ditt meddelande h\u00e4r och tryck p\u00e5 [enter] f\u00f6r att skicka...";
case 15:return"Jag"}case "tr":switch(a){case 0:return"Yard&#305;m";case 1:return"E-posta Adresiniz:";case 2:return"Sorununuzun detaylar&#305;n&#305; yaz&#305;n:";case 3:return"&#350;u an bulundu&#287;um sayfan&#305;n g&#246;r&#252;n&#252;m&#252;n&#252; de ekle";case 4:return"G&#246;nder";case 5:return"&#350;u anda siz ne g&#246;r&#252;yorsan&#305;z ekranda destek eleman&#305;n&#305;n da ayn&#305; g&#246;r&#252;nt&#252;y&#252; g&#246;rebilmesi ve size daha h&#305;zl&#305; geri d&#246;nmesini sa&#287;lar.";
case 6:return'Ekran g\u00f6r\u00fcn\u00fcm\u00fc haz\u0131rlan\u0131yor...<br /><br />L\u00fctfen "\u00c7al\u0131\u015ft\u0131r" veya "\u0130zin Ver" tu\u015flar\u0131ndan birine bas\u0131n b\u00f6ylece yaz\u0131l\u0131m\u0131m\u0131z ekran g\u00f6r\u00fcnt\u00fcs\u00fcn\u00fc al\u0131p destek personeline g\u00f6nderebilecek.';case 7:return"Te&#351;ekk&#252;r ederiz,<br />Mesaj&#305;n&#305;z g&#246;nderildi.";case 8:return"&#214;z&#252;r dileriz fakat mesaj&amp;#305;n&amp;#305;z g&#246;nderilemedi.<br />&amp;#350;u anda bu konu ile ilgili hata g&#246;nderildi inceliyoruz<br />L&#252;tfen daha sonra tekrar deneyiniz.";
case 9:return"Y&#252;kleniyor...";case 10:return"Kapat";case 11:return"You have already submitted this case to the support team.";case 12:return"&#304;leti&#351;im";case 13:return"Bizimle Chat Yap&#305;n";case 14:return"Mesajinizi yazin ve [enter] tusuna basin...";case 15:return"ben"}case "zh":switch(a){case 0:return"\u5e2e\u52a9";case 1:return"\u60a8\u7684\u7535\u5b50\u90ae\u4ef6";case 2:return"\u63cf\u8ff0\u60a8\u7684\u95ee\u9898\uff1a";case 3:return"\u5305\u62ec\u5bf9\u5f53\u524d\u7f51\u9875\u7684\u5feb\u7167";
case 4:return"\u53d1\u9001";case 5:return"\u0017\u5bc4\u4e86\u4ec0\u4e48\uff0c\u6211\u770b\u5230\u5728\u7f51\u9875\u4e0a\uff0c\u8ba9\u652f\u6301\u5c0f\u7ec4\u53ef\u4ee5\u63d0\u4f9b\u5feb\u901f\u7684\u7b54\u6848\u5c4f\u5e55\u5feb\u7167";case 6:return"\u51c6\u5907\u5c4f\u5e55\u6355\u83b7...<br />\u8bf7\u76f8\u4fe1Java\u5c0f\u7a0b\u5e8f";case 7:return"\u8c22\u8c22\u60a8<br />\u60a8\u7684\u90ae\u4ef6\u5df2\u53d1\u9001";case 8:return"\u5bf9\u4e0d\u8d77\uff0c\u60a8\u7684\u90ae\u4ef6\u65e0\u6cd5\u53d1\u9001<br />\u6211\u4eec\u6b63\u5728\u8c03\u67e5\u8fd9\u4e2a\u95ee\u9898<br />\u8bf7\u7a0d\u540e\u518d\u8bd5";
case 9:return"\u4e0a\u4f20...";case 10:return"\u5173\u95ed";case 11:return"You have already submitted this case to the support team.";case 12:return"\u90ae\u4ef6\u8054\u7cfb";case 13:return"\u5728\u7ebf\u804a\u5929";case 14:return"\u5728\u8fd9\u91cc\u8f93\u5165\u540e\u6309\u56de\u8f66\u952e\u53d1\u9001";case 15:return"me"}case "zh_TW":switch(a){case 0:return"\u6392\u89e3\u7591\u96e3";case 1:return"\u4f60\u7684\u96fb\u90f5\u5730\u5740\uff1a";case 2:return"\u4f60\u7684\u554f\u984c\uff1a";case 3:return"Include a snapshot of the current page";
case 4:return"\u50b3\u9001";case 5:return"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.";case 6:return'Preparing for snapshot...<br /><br />Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.';case 7:return"\u8b1d\u8b1d\u3002<br />\u4f60\u7684\u8a0a\u606f\u5df2\u9001\u51fa";case 8:return"\u5c0d\u4e0d\u8d77\uff0c\u4f60\u7684\u8a0a\u606f\u50b3\u9001\u767c\u751f\u932f\u8aa4\u3002<br />\u6211\u5011\u6b63\u5728\u8abf\u67e5\u4e2d,<br />\u8acb\u7a0d\u5f8c\u518d\u8a66\u3002";
case 9:return"\u4e0a\u50b3\u4e2d\u2026...";case 10:return"\u95dc\u9589";case 11:return"\u4f60\u7684\u500b\u6848\u5df2\u7d93\u63d0\u4ea4\u5230\u652f\u63f4\u5c0f\u7d44";case 12:return"\u4ee5\u96fb\u90f5\u806f\u7d61\u6211\u5011";case 13:return"\u804a\u5929\u5c0d\u8a71";case 14:return"\u5728\u9019\u88e1\u8f38\u5165\u5f8c\u6309\u4e0b Enter \u9375\u767c\u9001";case 15:return"\u6211"}default:switch(a){case 0:return"Help";case 1:return"Your email:";case 2:return"Your question:";case 3:return"Include a snapshot of the current page";
case 4:return"Send";case 5:return"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.";case 6:return'Preparing for snapshot...<br /><br />Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.';case 7:return"Thank you,<br />Your message has been sent.";case 8:return"Sorry, your message couldn't be sent.<br />We are investigating the issue.<br />Please try again later.";case 9:return"Uploading...";
case 10:return"Close";case 11:return"You have already submitted this case to the support team.";case 12:return"Email us";case 13:return"Chat with us";case 14:return"Type your message here and press [enter] to send...";case 15:return"me"}}return"Message not found. msgId: "+a},prepareEventHandling:function(){if(document.addEventListener)SnapABug.addEvent=function(a,b,d){a.addEventListener(b,d,!1);return d},SnapABug.removeEvent=function(a,b,d){a.removeEventListener(b,d,!1)};else if(document.attachEvent)SnapABug.addEvent=
function(a,b,d){var c=function(){return d.apply(a,arguments)};a.attachEvent("on"+b,c);return c},SnapABug.removeEvent=function(a,b,d){a.detachEvent("on"+b,d)}},sendGetProactiveGeoData:function(){if(!gb){gb=!0;var a="w="+encodeURIComponent(c);this.rpc(e+"/snapabug/servicegetproactivegeodata?"+a,3,!0)}},setProactiveChatEventListener:function(a,b,d){d=[d];switch(a.toLowerCase()){case "scroll":SnapABug.addEvent(window,"scroll",function(){SnapABug.evaluateProactiveRule("intrule",b,(window.pageYOffset||
document.documentElement.scrollyPos)+(window.innerHeight||document.documentElement.offsetHeight))&&SnapABug.proactiveChatEvaluateCallback(!0,d)});break;case "click":SnapABug.addEvent(document,"click",function(){bb++;SnapABug.evaluateProactiveRule("intrule",b,bb)&&SnapABug.proactiveChatEvaluateCallback(!0,d)});break;case "exit":SnapABug.addEvent(document,"mouseout",function(a){var a=a?a:window.event,b=a.relatedTarget||a.toElement,a=a.pageY||a.clientY;(!b||b.nodeName=="HTML")&&a!=-1&&a<150&&SnapABug.proactiveChatEvaluateCallback(!0,
d)})}},prepareForRegexMatch:function(a){return a.replace(/[-[\]{}()+?.,\\^$|#\s]/g,"\\$&").replace(/\*+/g,".*")},evaluateProactiveRule:function(a,b,d){switch(a.toLowerCase()){case "stringrule":switch(b.operator.toLowerCase()){case "equals":return b=RegExp("^"+SnapABug.prepareForRegexMatch(decodeURIComponent(b.value))+"$"),b.test(d);case "notequals":return b=RegExp("^"+SnapABug.prepareForRegexMatch(decodeURIComponent(b.value))+"$"),!b.test(d);case "contains":return b=RegExp(SnapABug.prepareForRegexMatch(decodeURIComponent(b.value))),
b.test(d);case "notcontains":return b=RegExp(SnapABug.prepareForRegexMatch(decodeURIComponent(b.value))),!b.test(d);case "beginswith":return b=RegExp("^"+SnapABug.prepareForRegexMatch(decodeURIComponent(b.value))),b.test(d);case "endwith":return b=RegExp(SnapABug.prepareForRegexMatch(decodeURIComponent(b.value))+"$"),b.test(d);case "matchregex":return b=RegExp(decodeURIComponent(b.value)),b.test(d)}break;case "intrule":switch(b.operator.toLowerCase()){case "equals":return d==b.value;case "notequals":return d!=
b.value;case "greater":return d>b.value;case "less":return d<b.value;case "greaterequal":return d>=b.value;case "lessequal":return d<=b.value}break;case "boolrule":return SnapABug.booleanToString(d)==SnapABug.booleanToString(b.value);case "timeofdayrule":for(var a=new Date(b.toEpoch),c=new Date(b.fromEpoch),d=new Date(d),e=!1,m=!1,j=b.days.length;j>=0;j--)b.days[j]==d.getUTCDay()&&(m=!0);if(!m)return!1;c.getUTCHours()===d.getUTCHours()&&c.getUTCMinutes()<=d.getUTCMinutes()&&(e=!0);d.getUTCHours()===
a.getUTCHours()&&d.getUTCMinutes()<=a.getUTCMinutes()&&(e=!0);if(e)return!0;a.getUTCHours()<c.getUTCHours()?c.getUTCHours()<d.getUTCHours()?e=!0:d.getUTCHours()<a.getUTCHours()&&(e=!0):c.getUTCHours()<d.getUTCHours()&&d.getUTCHours()<a.getUTCHours()&&(e=!0);return e}},booleanToString:function(a){if(typeof a==="boolean")return a.toString();return a},getSearchParamsFromUrl:function(a){for(var b=[],d=["google","bing","ask","msn","yahoo"],c="q",e=!1,m=0;m<d.length;m++)a.indexOf(d[m])!=-1&&(e=!0,d[m]===
"yahoo"&&(c="p"));if(e){d=a.slice(a.indexOf("?")+1).split("&");for(m=0;m<d.length;m++)a=d[m].split("="),b.push(a[0]),b[a[0]]=a[1]}return b[c]!==void 0?decodeURIComponent(b[c].replace(/\+/g," ")):""},setOpenProactiveChatAPIRule:function(a){ha===null&&!SnapABug.isRuleSetAgentRouted(a)&&(ha=a)},proactiveChatRuleEvalStep1:function(){var a,b,d,c,e,m,j=!1,f=!0;W=1;var j=!1,k=A.length;for(;k-- >0;){pa||(pa=!0);a=A[k];b=a.operator;d=a.pageRules;var o=d.length;b:for(;o-- >0;){c=d[o];m=!1;switch(c.name.toLowerCase()){case "pageurl":e=
SnapABug.proactiveUrlEvaluation(c.ruleProperty,window.location.href);break;case "entryurl":e=SnapABug.proactiveUrlEvaluation(c.ruleProperty,SnapABug.getEntryPageUrl());break;case "comingfrom":e=SnapABug.proactiveUrlEvaluation(c.ruleProperty,SnapABug.getEntryPageRef());break;case "keywords":e=SnapABug.evaluateProactiveRule("stringrule",c.ruleProperty,SnapABug.getSearchParamsFromUrl(SnapABug.getEntryPageRef()));break;case "jsvar":e=SnapABug.evaluateProactiveRule("stringrule",c.ruleProperty,SnapABug.getJSVarValue(c.ruleProperty.jsVar));
break;case "newvisitor":e=SnapABug.evaluateProactiveRule("boolrule",c.ruleProperty,SnapABugChat.getVisitorIsFirstTimeVisiting());f=!1;break;case "chattedbefore":e=SnapABug.evaluateProactiveRule("boolrule",c.ruleProperty,SnapABugChat.getVisitorNumberOfPreviousChats()>0);f=!1;break;case "pagesvisited":e=SnapABug.evaluateProactiveRule("intrule",c.ruleProperty,SnapABugChat.getVisitorNumberOfPagesVisited());break;case "lang":case "timeofday":case "country":case "state":case "city":j=!0;default:m=!0}if(!m)if(b===
"any"){if(e){f&&SnapABug.setOpenProactiveChatAPIRule(a);SnapABug.openProactiveV2Chat(k);return}}else if(e)if(d.length>1)A[k].pageRules.splice(o,1);else{f&&SnapABug.setOpenProactiveChatAPIRule(a);SnapABug.openProactiveV2Chat(k);return}else{A.splice(k,1);break b}}}j?SnapABug.sendGetProactiveGeoData():SnapABug.proactiveChatRuleEvalStep3()},proactiveUrlEvaluation:function(a,b){if(!b||!a)return!1;var d=SnapABug.evaluateProactiveRule("stringrule",a,b);d||(d="",d=b.charAt(b.length-1)==="/"?b.substring(0,
b.length-1):b+"/",d=SnapABug.evaluateProactiveRule("stringrule",a,d));return d},callbackGetProactiveGeoData:function(a,b,d,c,e){fa=a;db=b;eb=d;cb=c*1E3;fb=e;SnapABug.proactiveChatRuleEvalStep2()},proactiveChatRuleEvalStep2:function(){var a,b,d,c,e,m;W=2;var j=A.length;for(;j-- >0;){a=A[j];b=a.operator;d=a.pageRules;var f=d.length;b:for(;f-- >0;){c=d[f];m=!1;switch(c.name.toLowerCase()){case "timeofday":e=SnapABug.evaluateProactiveRule("timeofdayrule",c.ruleProperty,cb);break;case "country":e=SnapABug.evaluateProactiveRule("stringrule",
c.ruleProperty,fa);break;case "state":e=SnapABug.evaluateProactiveRule("stringrule",c.ruleProperty,db);break;case "city":e=SnapABug.evaluateProactiveRule("stringrule",c.ruleProperty,eb);break;case "lang":e=SnapABug.evaluateProactiveRule("stringrule",c.ruleProperty,fb);break;default:m=!0}if(!m)if(b==="any"){if(e){SnapABug.setOpenProactiveChatAPIRule(a);SnapABug.openProactiveV2Chat(j);return}}else if(e)if(d.length>1)A[j].pageRules.splice(f,1);else{SnapABug.setOpenProactiveChatAPIRule(a);SnapABug.openProactiveV2Chat(j);
return}else{A.splice(j,1);break b}}}SnapABug.proactiveChatRuleEvalStep3()},proactiveChatRuleEvalStep3:function(){function a(a,b){a.timer===null||a.timer>b.ruleProperty.value?(a.eventIDList=[b.eventID],a.timer=b.ruleProperty.value):a.timer===b.ruleProperty.value&&a.eventIDList.push(b.eventID);return a}var b,d,c,e=A.length;W<3&&(SnapABug.prepareEventHandling(),firstPass=!0,W=3);var m={timer:null,eventIDList:[]},j={timer:null,eventIDList:[]};for(;e-- >0;){b=A[e];d=b.pageRules;var f=d.length,k=!0;for(;f-- >
0;){c=d[f];firstPass&&(c.eventID="eventID"+e+f);switch(c.name.toLowerCase()){case "visitorclicks":firstPass&&(SnapABug.setProactiveChatEventListener("click",c.ruleProperty,c.eventID),k=!1);break;case "scrolldown":firstPass&&(SnapABug.setProactiveChatEventListener("scroll",c.ruleProperty,c.eventID),k=!1);break;case "visitorexits":firstPass&&(SnapABug.setProactiveChatEventListener("exit",c.ruleProperty,c.eventID),k=!1);break;case "timesite":m=a(m,c);break;case "timepage":j=a(j,c)}firstPass&&k&&f===
0&&SnapABug.setOpenProactiveChatAPIRule(b)}}SnapABug.executeProactiveChatEvaluationFinishedCallback();m.timer&&window.setTimeout(function(){SnapABug.proactiveChatEvaluateCallback(!0,m.eventIDList)},(m.timer-SnapABugChat.getVisitorTimeOnSite())*1E3);j.timer&&window.setTimeout(function(){SnapABug.proactiveChatEvaluateCallback(!0,j.eventIDList)},(j.timer-SnapABugChat.getVisitorTimeOnPage())*1E3)},proactiveChatEvaluateCallback:function(a,b){var d,c,e=A.length;for(;e-- >0;){d=A[e];c=d.pageRules;d=d.operator;
var m=c.length;for(;m-- >0;)SnapABug.isInArray(c[m].eventID,b)&&(d==="any"?a&&SnapABug.openProactiveV2Chat(e):a?c.length>1?A[e].pageRules.splice(m,1):SnapABug.openProactiveV2Chat(e):A.splice(e,1))}},isInArray:function(a,b){if(a&&b)for(var d=0;d<b.length;d++)if(b[d]==a)return!0;return!1},openProactiveV2Chat:function(a){var b=A[a];Y||(Y=!0,SnapABug.isRuleSetAgentRouted(b)?(SnapABug.setPreferredAgentList(a),SnapABug.openProactiveChatWithAgentRouting(a)):SnapABug.openProactiveChatDo(!1,!1,decodeURIComponent(b.message),
a))},isRuleSetAgentRouted:function(a){if(a.advanced.agents&&a.advanced.agents instanceof Array)return!0;return!1},setPreferredAgentList:function(a){for(var a=A[a],b=0;b<a.advanced.agents.length;b++)qa.push(a.advanced.agents[b])},openProactiveChatWithAgentRouting:function(a){var b=A[a];X=a;SnapABugChat.getBannedCookie()!="1"&&ba&&!n&&!SnapABugChat.isNoProactiveChatCookie()&&(SnapABugChat.reInit(),J=decodeURIComponent(b.message),SnapABug.sendGetAvailableAgentList())},sendGetAvailableAgentList:function(){var a=
"w="+encodeURIComponent(c);this.rpc(e+"/snapabug/servicegetallavailableagents?"+a,3,!0)},callbackGetAvailableAgentList:function(a){if(a)for(var a=a.split("&"),b=0;b<a.length;b++){var d=a[b].split(". ");ga[d[0]]=d[1]}for(b=0;b<qa.length;b++)for(var c in ga)if(ga[c]==qa[b]){SnapABug.sendGetProactiveDataFromAgentNumberAndHash(ga[c],c);return}SnapABug.proactiveChatWithAgentRoutingErrorFallback()},proactiveChatWithAgentRoutingErrorFallback:function(){Y=!1;SnapABug.clearProactiveChatEvaluationFinishedCallback();
X!=-1&&(A.splice(X,1),X=-1);ga={};qa=[];switch(W){case 1:SnapABug.proactiveChatRuleEvalStep1();break;case 2:SnapABug.proactiveChatRuleEvalStep2();break;case 3:SnapABug.proactiveChatRuleEvalStep3()}},sendGetProactiveDataFromAgentNumberAndHash:function(a,b){var d="w="+encodeURIComponent(c);d+="&h="+encodeURIComponent(a);d+="&nr="+encodeURIComponent(b);this.rpc(e+"/snapabug/servicegetproactivedatafromnrhash?"+d,3,!0);X!=-1&&A.splice(X,1)},proactiveChatInitialize:function(a){if(a)a=eval("("+a+")"),A=
a.ruleSets.reverse(),ruleSetArrayOperator=a.operator,a.proactiveDisableTime&&SnapABug.setNoProactiveChatDelay(a.proactiveDisableTime),SnapABug.proactiveChatRuleEvalStep1()},getJSVarValue:function(a){r=a;var b=this.getJSVariables().split("=");if(b[0]==a)return b[1];return""},messagesInit:function(a){a=eval("("+a+")");SnapABug.messagesObj=a;if(SnapABug.messagesObj)SnapABug.getMessage=function(a){if(SnapABug.messagesObj.isSingle)SnapABug.setLocale=function(){return!1};var b=SnapABug.getLocale();SnapABug.setDirection(b===
"ar"||b==="iw"?"direction:rtl;":"");return SnapABug.messagesObj[b][a]}},startPreChatSearch:function(){function a(){document.getElementById("preChatSearchInstructions").innerHTML="How can we help?";document.getElementById("preChatSearchQuestionTextArea").value=ia?ia:"";document.getElementById("preChatSearchQuestionForm").style.display="";document.getElementById("preChatSearchNextButton").setAttribute("style","float: none; clear: none; height: 25px; margin: 0px 0px 0px 4px; cursor: pointer; border: 1px solid rgb(160, 161, 160); background-image: -webkit-gradient(linear, 0% 0%, 0% 100%, from(rgb(255, 255, 255)), to(rgb(199, 201, 199))); padding: 3px 5px; width: auto; overflow: visible; border-top-left-radius: 10px; border-top-right-radius: 10px; border-bottom-right-radius: 10px; border-bottom-left-radius: 10px; color: rgb(81, 85, 93); font-size: 12px; font-family: 'lucida grande', 'Helvetica Neue', Helvetica, Arial, sans-serif; text-decoration: none; vertical-align: middle; font-weight: bold; display: inline-block;float: right;");
document.getElementById("preChatSearchSearching").style.display="none";document.getElementById("preChatSearchSearching").innerHTML="<img src='"+i+"/wbg/loading.gif'/>";document.getElementById("preChatSearchResultsForm").style.display="none";document.getElementById("preChatSearchSearchResults").innerHTML="";document.getElementById("preChatSearchHelpButton").setAttribute("style","float: none; clear: none; height: 25px; margin: 0px 0px 0px 4px; cursor: pointer; border: 1px solid rgb(160, 161, 160); background-image: -webkit-gradient(linear, 0% 0%, 0% 100%, from(rgb(255, 255, 255)), to(rgb(199, 201, 199))); padding: 3px 5px; width: auto; overflow: visible; border-top-left-radius: 10px; border-top-right-radius: 10px; border-bottom-right-radius: 10px; border-bottom-left-radius: 10px; color: rgb(81, 85, 93); font-size: 12px; font-family: 'lucida grande', 'Helvetica Neue', Helvetica, Arial, sans-serif; text-decoration: none; vertical-align: middle; font-weight: bold; display: inline-block;float: right;")}
SnapEngageChat.populateSubChatForm('<div style="padding: 5px; text-align: left; min-height: 270px;">               <div id="preChatSearchInstructions" style="padding-bottom: 3px; font-style: normal; font-weight: normal; font-size: 100%; line-height: normal; text-shadow: none; list-style: none; text-align: left; outline: none; text-indent: 0px; -moz-box-shadow: none; -webkit-box-shadow: none; font-family: lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif; font-size: 12px; font-weight: 600; color: #61656d;"></div>               <div id="preChatSearchQuestionForm">                 <textarea id="preChatSearchQuestionTextArea" autofocus rows="4" cols="40" maxlength="500" style="width: 100%; resize: none; border: 1px solid #999999; font-family: inherit; font-size: inherit;-webkit-box-sizing: border-box; -moz-box-sizing: border-box; box-sizing: border-box;"></textarea>                 <div class="padding-top: 5px;">                   <input id="preChatSearchNextButton" value="Next" type="submit">                 </div>               </div>               <div id="preChatSearchSearching" style="position: absolute; left: 120px; top: 120px;"></div>               <div id="preChatSearchResultsForm">                 <div id="preChatSearchSearchResults" style="height: 230px; overflow-y: scroll; overflow-x: hidden;"></div>                 <div style="padding-top: 5px;">                   <div style="display: inline-block; float: left; padding-top: 5px;"><a id="preChatSearchBackButton" style="color: #999; text-decoration: none;" href="#">Back</a></div>                   <div style="display: inline-block; float: right;"><input id="preChatSearchHelpButton" value="None of these helped..." type="button"></div>                 </div>               </div>             </div>',
"SnapABug.closeForm();");document.getElementById("preChatSearchNextButton").onclick=function(){SnapABug.preChatSearchSubmit()};document.getElementById("preChatSearchBackButton").onclick=function(){a()};document.getElementById("preChatSearchHelpButton").onclick=function(){SnapABug.preChatSearchStartChat()};a()},preChatSearchSubmit:function(){document.getElementById("preChatSearchInstructions").style.display="none";document.getElementById("preChatSearchQuestionForm").style.display="none";document.getElementById("preChatSearchResultsForm").style.display=
"none";document.getElementById("preChatSearchSearching").style.display="";ia=document.getElementById("preChatSearchQuestionTextArea").value;var a=e+"/snapabug/preChatSearch?criteria="+ia+"&widget="+SnapABug.getWidgetId();SnapABug.rpc(a,3,!0)},callbackSearchAction:function(a){if(a&&a.length!=0){for(var b="<ul style='list-style-type: none; padding: 0; margin: 0px;'>",d=0;d<a.length;d+=1)b=b+"<li><div style='white-space: nowrap; padding: 5px;' onmouseover='this.style.backgroundColor=\"#e0ecfd\"'; onmouseout='this.style.backgroundColor=\"white\"'; style='background-color: white'> <img style='padding-right: 3px;' height='12' width='12' src='"+
e+"/img/document.png'/><span style='font-family: lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif; font-size: 12px; font-weight: bold; text-overflow: ellipsis;'><a target='_blank' style='color: #5d7584;' href='"+a[d].link+"'>"+a[d].title+"</a></span><div style='font-family: lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif; font-size: 11px; white-space: normal; line-height: normal;'>"+a[d].summary+"</div></div><div style='padding-top: 3px; margin-bottom: 3px; border-bottom: 1px solid #d0d0d0;'></div></li>";
b+="</ul>";document.getElementById("preChatSearchInstructions").innerHTML="Do any of these help?";document.getElementById("preChatSearchSearchResults").innerHTML=b;document.getElementById("preChatSearchSearching").style.display="none";document.getElementById("preChatSearchInstructions").style.display="";document.getElementById("preChatSearchResultsForm").style.display=""}else SnapABug.preChatSearchStartChat()},preChatSearchStartChat:function(){SnapABug.setPreChatSearch(0);ia="";SnapABug.startLink()}}}(),
SnapABugChat=function(){var e="",i="",p=null,f=0,n=0,c="",o="agent",u="",l="",r="",z="",v=!1,x=!1,w="",t="",y=!0,O="",j="",P="",k="",H=0,G=!1,C=SnapABug.getStaticBaseURL()+"/wbg/snapengage_chat_form.png",B=SnapABug.getStaticBaseURL()+"/wbg/snapengage_chat_form.png",Q=document.title,F="",L=null,R="",D="",M="",Z=+new Date,I;return{startChat:function(b,d){this.initChat(b,d);this.sendChatAction()},restartChat:function(b,d){y=!1;this.initChat(b,d);SnapABug.getPageChangeNotificationAllowed()?this.sendChatMessage(7,
window.location.href):this.sendChatMessage(7,"");this.setReadOnly(!1);this.startPolling()},preloadChatFormImg:function(){if(SnapABug.getMobileUI()==null)(new Image).src=C},proactive:function(b,d,c,j){SnapABug.getMobileUI()==null&&(i=SnapABug.getBaseURL(),l=j,e==""&&(o=c,b!=" "?b.substr(0,6)=="/info "?F=b.substr(6):(F=this.createTranscriptLine(c,b),M=b):F=" ",this.showFormChat(),SnapABug.slideFormIn(),d&&this.newMessageNotification(),this.setReadOnly(!1),c!=""&&SnapABug.callCallback("OpenProactive",
c,b),SnapABug.setProactiveChatAutocloseTimeout()))},chatStarting:function(){!document.getElementById("SnapABug_CL")&&SnapABug.getMobileUI()==null&&(i=SnapABug.getBaseURL(),this.showFormChat(),this.setReadOnly(!0))},initChat:function(b,d){e=b;i=d;H=f=0;o="agent";G=x=v=!1;L={};var c=document.SnapABug_Form;t=c&&c.chat?c.chat.value:"";w==""&&F!=""&&(w=F);F="";SnapABug.disableCallMe();this.setCaseIdCookie();this.setChatViewCookie();SnapABug.getMobileUI()==null&&this.showFormChat()},setCustomIntroMsg:function(b){O=
b},reInit:function(){z=w=M=u=r=l="";this.setReadOnly(!0);I&&(I=window.clearTimeout(I))},isProactive:function(){return F!=""},clearProactive:function(){F=""},sendChatAction:function(){var b="ci="+encodeURIComponent(SnapABug.getDbCaseId());SnapABug.proactiveAgentNumber&&(b+="&a="+SnapABug.proactiveAgentNumber);M&&(b+="&pm="+encodeURIComponent(M));SnapABug.rpc(i+"/snapabug/ServiceChatAction?"+b,3,!0)},callbackChatAction:function(){this.setReadOnly(!1);SnapABugChat.updateHistoryCookieForLastCase(e);this.startPolling();
SnapABug.getCallMePhone()!=""&&(SnapABug.sendClickToCall(SnapABug.getCallMePhone(),2),SnapABug.setCallMePhone(""))},setReassignmentTimerAfterRestartChat:function(b){if(b>-1&&!I){var d=this.getHistoryCookieLastCase();d[0]==e&&(d=(new Date).getTime()-d[1],d<b*1E3&&(I=window.setTimeout(function(){SnapABugChat.callAssignNewAgent()},b*1E3-d)))}},callAssignNewAgent:function(){if(e&&!G&&!(SnapABugChat.getBannedCookie()=="1"||SnapABug.getCallMePhone()!="")){var b=document.getElementById("SnapABug_Typing");
b&&b.style.visibility=="visible"?I=window.setTimeout(function(){SnapABugChat.callAssignNewAgent()},1E4):(b="c="+encodeURIComponent(SnapABug.getCaseId()),SnapABug.rpc(i+"/snapabug/ServiceAgentReassign?"+b,3,!0))}},callbackAssignNewAgent:function(b){b&&(SnapABugChat.updateHistoryCookieForLastCase(e),I=null)},soundNotificationDiv:function(){return""},populateChatForm:function(){var b='<div style="left:0;top:0;z-index:1;"><img src="'+C+'" style="'+SnapABug.getCSS(0,0,350,370)+'" galleryimg="no" width="350" height="370" /></div><div id="SnapABug_CL" style="'+
SnapABug.getCSS(37,38,258,228,"background:none;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;","overflow:auto;margin-left:7px;")+'"></div><form name="SnapABug_Form" accept-charset="UTF-8" action="#" onsubmit="return SnapABugChat.submitChat();"><textarea id="SnapABug_CE" style="'+SnapABug.getCSS(39,280,262,46,"font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;","vertical-align:top;resize:none;background-image:url('"+SnapABug.getBlankImg()+"');background-repeat:repeat;overflow:auto;")+
'" type="text" name="chat" onkeydown="return SnapABugChat.keyDownHandler(event);" onclick="return SnapABugChat.keyDownHandler(event);"></textarea></form>';b+='<div style="'+SnapABug.getCSS(311,15,23,23,"cursor:pointer;")+'" onclick="SnapABug.closeForm();" title="'+SnapABug.getMessage(10)+'"><img style="margin:0;border:none;padding:0;width:23px;height:23px;" src="'+SnapABug.getBlankImg()+'" width="23" height="23" alt="'+SnapABug.getMessage(10)+'" /></div>'+this.soundNotificationDiv();SnapABug.isBranded()&&
(b+='<div style="'+SnapABug.getCSS(305,128,16,138)+'">',SnapABug.logoLink()&&(b+=SnapABug.getLogoClickATag()),b+='<img style="margin:0;border:none;padding:0;" src="'+SnapABug.getStaticBaseURL()+'/wbg/logo_chat_vertical.png" border="0" alt="powered by SnapEngage" width="16" height="138" />',SnapABug.logoLink()&&(b+="</a>"),b+="</div>");b+='<div id="SnapABug_CallMe" style="'+SnapABug.getCSS(36,332,78,16)+'">'+SnapABug.getCallMeButton()+"</div>";document.getElementById("SnapABug_P").innerHTML=b;SnapABug.positionDragger(25,
16,282,21);SnapABug.showForm(!1,350,370,19,18,304,331)},populateSubChatForm:function(b,d){var c='<div style="left:0;top:0;z-index:1;"><img src="'+B+'" style="'+SnapABug.getCSS(0,0,350,370)+'" galleryimg="no" width="350" height="370" /></div><div style="'+SnapABug.getCSS(36,37,266,290,"z-index:2;background-color:white;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:black;overflow:hidden;border:1px solid #8e8e8e;text-align:center;")+'"><div id="SnapABug_CM" style="position:relative;text-align:center;">'+
b+"</div></div>";d&&(c+='<div style="'+SnapABug.getCSS(311,15,23,23,"cursor:pointer;")+'" onclick="'+d+'" title="'+SnapABug.getMessage(10)+'"><img style="margin:0;border:none;padding:0;width:23px;height:23px;" src="'+SnapABug.getBlankImg()+'" width="23" height="23" alt="'+SnapABug.getMessage(10)+'" /></div>');c+=this.soundNotificationDiv();SnapABug.isBranded()&&(c+='<div style="'+SnapABug.getCSS(305,128,16,138)+'">',SnapABug.logoLink()&&(c+=SnapABug.getLogoClickATag()),c+='<img style="margin:0;border:none;padding:0;" src="'+
SnapABug.getStaticBaseURL()+'/wbg/logo_chat_vertical.png" border="0" alt="powered by SnapEngage" width="16" height="138" />',SnapABug.logoLink()&&(c+="</a>"),c+="</div>");document.getElementById("SnapABug_P").innerHTML=c;SnapABug.positionDragger(25,16,282,21);SnapABug.showForm(!1,350,370,19,18,304,331)},populateCallMeForm:function(b,d){function c(){var b=document.createElement("script");b.type="text/javascript";b.src=SnapABug.getBaseURL()+"/js/intlTelInput.js";b.onload=function(){SnapABug.jQuery("#phonenumber").intlTelInput();
SnapABugChat.selectPhoneInputCountry(SnapABug.getVisitorCountry());SnapABug.jQuery("head").append('<link rel="stylesheet" href="'+SnapABug.getBaseURL()+'/css/intlTelInput.css" type="text/css" />')};document.getElementsByTagName("head")[0].appendChild(b)}var j=SnapABug.getStaticBaseURL()+"/wbg/callme_phone_grey.png",f=SnapABug.getStaticBaseURL()+"/wbg/callme_phone_black.png",k=SnapABug.getStaticBaseURL()+"/wbg/callme_web_grey.png",o=SnapABug.getStaticBaseURL()+"/wbg/callme_web_black.png",i="";if(SnapABug.isInArray(SnapABug.getWidgetId(),
["31e46819-a83b-47a0-ab99-567671ec74d7","timzon-snapabug-widget","beaa0140-5a54-4c58-96e1-cc7971339d75","a4c15bd0-c67e-4a5b-9a1f-e29ae0f6023b","7fc26765-2ac7-4297-a8af-b19743176bbc"])||SnapABug.getEnableInternationalPhoneCalls())SnapABug.setEnableInternationalPhoneCalls(!0),c();!b&&SnapABug.hasFlash()&&e?(i+='<div id="SnapABug_CMW" onclick="SnapABugChat.submitFormCallMe(true, true)" onmouseover="javascript: document.getElementById(&apos;SnapABug_CMW&apos;).style.backgroundImage=&apos;url('+o+')&apos;;document.getElementById(&apos;SnapABug_CMW&apos;).style.color=&apos;white&apos;;" onmouseout="javascript: document.getElementById(&apos;SnapABug_CMW&apos;).style.backgroundImage=&apos;url('+
k+')&apos;;document.getElementById(&apos;SnapABug_CMW&apos;).style.color=&apos;#4d4d4d&apos;;" style="width:250px;height:86px;margin:20px auto 0 auto;background-image:url('+k+'); background-repeat: no-repeat no-repeat;cursor:pointer;position:relative;color:#4d4d4d;"><div style="width:250px;position:absolute;bottom:5px;margin-top:3px;font-family:arial,sans-serif;font-size:12px;font-weight:normal;font-weight:bold;">Call from my computer</div></div>',SnapABug.isUSCanada()&&(i+='<div id="SnapABug_CMP" onclick="SnapABugChat.populateCallMeForm(true);" onmouseover="javascript: document.getElementById(&apos;SnapABug_CMP&apos;).style.backgroundImage=&apos;url('+
f+')&apos;;document.getElementById(&apos;SnapABug_CMP&apos;).style.color=&apos;white&apos;;" onmouseout="javascript: document.getElementById(&apos;SnapABug_CMP&apos;).style.backgroundImage=&apos;url('+j+')&apos;;document.getElementById(&apos;SnapABug_CMP&apos;).style.color=&apos;#4d4d4d&apos;;" style="width:250px;height:86px;margin:20px auto 0 auto;background-image:url('+k+'); background-repeat: no-repeat no-repeat;cursor:pointer;position:relative;color:#4d4d4d;"><div style="width:250px;position:absolute;bottom:5px;margin-top:3px;font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:#4d4d4d;font-weight:bold;">Call me on my phone</div></div>')):
(d||(d=""),j="(US and Canada only)",SnapABug.getEnableInternationalPhoneCalls()&&(j=""),i+='<div id="SnapABug_CMPFORM" style="width:250px;margin:20px auto;padding:10px 0px;border-radius:10px;-moz-border-radius:10px;-webkit-border-radius:10px;background-color:white;"><img style="margin:0;border:none;padding:0;" src="'+SnapABug.getStaticBaseURL()+'/wbg/callme_phone.png" border="0" width="96" height="32" /><div style="font-family:arial,sans-serif;font-size:12px;font-weight:normal;color:#4d4d4d;">Call me on my phone</div><div id="SnapABug_phone" style="margin-top:6px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:12px;font-weight:default;color:grey;">Enter your phone number</div><form name="SnapABug_Form" id="SnapABug_Form" accept-charset="UTF-8" style="margin:0px;" action="#"><input style="margin-top:6px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:13px;color:black;border:2px inset;'+
(d?"border-color:red;":"")+'" type="text" id="phonenumber" name="phonenumber" value="'+d+'" size="16"/><br /><span id="SnapABug_CallMeSubmit"><input onclick="return SnapABugChat.submitFormCallMe(true);" style="width:auto;height:28px;margin:0;margin-top:6px;padding:3px 5px 3px 5px;font-size:12px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;cursor:pointer;font-weight:bold;" type="submit" value="Call Me Now" /></span></form><div id="SnapABug_phone" style="margin-top:4px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:12px;font-weight:default;color:grey;">'+
j+"</div></div>");w&&(i+='<div onclick="return SnapABugChat.submitFormCallMe(false);" style="color:grey;width:250px;height:28px;margin:20px auto;padding:10px 0px;font-size:12px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;text-align:left;cursor:pointer;">Return to chat</div>');this.populateSubChatForm(i,"SnapABugChat.submitFormCallMe(false);");i=document.getElementById("SnapABug_CM");i.style.top=Math.round((290-i.offsetHeight)/2)+"px"},selectPhoneInputCountry:function(){if(SnapABug.jQuery&&
SnapABug.jQuery.fn.intlTelInput){var b=SnapABug.jQuery.fn.intlTelInput.getCountryData();if(b.countries&&SnapABug.getVisitorCountry())for(var d=0;d<b.countries.length;d++)SnapABug.getVisitorCountry().toLowerCase()===b.countries[d].iso2&&SnapABug.jQuery("#phonenumber").intlTelInput("selectCountry",SnapABug.getVisitorCountry().toLowerCase())}},isPhoneNumberValid:function(){var b=document.getElementById("SnapABug_Form");if(b&&b.phonenumber&&b.phonenumber.value)return/^\+{0,1}[\d \(\)-.]+[xX]{0,1}[wW]*[\d \(\)\-]+$/.test(b.phonenumber.value)&&
b.phonenumber.value.length>5;return!1},submitFormCallMe:function(b,d){if(b)if(SnapABug.disableCallMe(),d)window.open(SnapABug.getBaseURL()+"/voice/webphone.jsp?c="+SnapABug.getCaseId(),"webphone","left=20,top=20,width=310,height=260,toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=1"),e?SnapABugChat.formCallMeDone():SnapABug.hideOverlay(!1);else{var c="",j=document.getElementById("SnapABug_Form");if(j&&j.phonenumber&&j.phonenumber.value)if(SnapABugChat.isPhoneNumberValid())c=
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YAHOO.register("yahoo",YAHOO,{version:"2.8.2r1",build:"7"});
YAHOO.util.Get=function(){var e={},i=0,p=0,f=!1,n=YAHOO.env.ua,c=YAHOO.lang,o=function(c,e,f){var c=(f||window).document.createElement(c),i;for(i in e)e[i]&&YAHOO.lang.hasOwnProperty(e,i)&&c.setAttribute(i,e[i]);return c},u=function(e,f,i){e={id:"yui__dyn_"+p++,type:"text/javascript",src:e};i&&c.augmentObject(e,i);return o("script",e,f)},l=function(c,e){return{tId:c.tId,win:c.win,data:c.data,nodes:c.nodes,msg:e,purge:function(){t(this.tId)}}},r=function(j,f){var i=e[f];(i=c.isString(j)?i.win.document.getElementById(j):
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YAHOO.register("get",YAHOO.util.Get,{version:"2.8.2r1",build:"7"});var SnapEngage=SnapABug,SnapEngageChat=SnapABugChat;
